Adams Toyota

The worse sales experience we have dealt with. You dont tell people that a deal is done and are reassured by the sales person , his boss and GM that the deal is complete. Finalize all paperwork and leave to be told on Monday afternoon to return the car unless we have $ 12,000 ! The salesman did his job but to be told numerous times and we questioned the fact that we were upside down in our car that due to outstanding credit score with 0 % the new car would be financed. Do NOT WASTE your time with this dealership. I was the impression that since this was a USAA dealership that they were in good standing. Well they were just the opposite.

Referred here by Geico in April of 2011, for a used honda Element. was told by 3 different salespeople that the vehicle taxes could be rolled into the financing, and was promised that the trailer hitch I had on my previous element could be recycled onto the new one easily, in about 45 mins. when I got to the DMV, I got surprised with a $1300 bill for taxes and registration fees, and had to spend a week arguing with each salesperson I spoke with up the chain before they would make good on their promise. When I brought the car back for the promised trailer hitch, it took 4 hours for them to get it bolted on, and they gave it back to me with the wiring so messed up the brake lights on my trailer would only come on when I signaled to turn left. Stay away, stay very far away.

Good prices, decent staff, and nice waiting area. However, Adam's has bad practices at the time of sale. As others have warned, it seems as if there are certain cars they push as if there is a quota of some sort. There is no privacy, so everyone can hear your conversations and information.

service did work on an 1989 celica (60.00 dollar dignostic) . said problem was in the dash charged an needed extra 100.00 to take the dash out . couldnt fix the heater control because they dont make the part any more... do u think they should have told me that before? now into it for 160.00. i found the part in 20 mins.(70.00) now they want another 100.00 to put it in!....

A note to thank you for the great service I received when I came in for a tire light on. A young man came out right away, checked all 4 tires (including the spare) and put air in all of them on the spot without me even having to leave my vehicle! I would say I was in and out of there within 15 minutes tops! A manager even came out to greet me and help the young man working on my vehicle. Best of all, this was done free of charge! I love my Toyota and appreciate the excellent service.

IN OUT IN A HURRY. GREAT PEOPLE TO WORK WITH.THANKS SCOTT MIDDLETON.

I want to sincerely thank you for all your help, patience, and kindness these past few weeks. You have made the dreaded car buying process pleasant. You have been wonderful and I can not thank you enough

I have given Adams Toyota the "great" rating in every category because of the buying experience we had with the dealership and the salesman, Patrick. Each was exemplary! Patrick was very thorough, considerate, and thoughtful. He explained all of the features of the Camry, before our purchase and made sure we understood after the sale was completed. My wife and I have purchased many cars through the years and we appreciated Patricks salesmanship. We gave us time to try the car, discuss our options, and consider alternatives. He did not pressure us, although was good at directing the sale and anticipating our needs. We would not hesitate to contact him at any time and feel he would always assist us as best he could. So, would we recommend the dealership, Adams Toyota? Definitely!!!

Great price and very quick service. Priced car on-line, was in and out in 1 hour. We had a very good experience with Scott and Ryan. They were responsive to our email questions, very knowledgeable about the product, and took as much time as was needed to help us find the right vehicle. We felt the price was fair and that we were well treated. They were upfront with all costs involved and generally very pleasant to deal with. There were no surprises at signing. We also had a very good experience with the finance manager. Based on our overall experience with Adams Toyota, we would recommend them to others.

This is the most pushy sales organization. They have their first-line people out in front like the other reviewer said. There are about 8 to 10 of these and no-one else besides us is there shopping. These people are the grunts who run and get vehicles to test drive. They also try to push Demo models on you. It's like they have a predetermined list of these to push and get extra compensation if they sell one. Then, when they get you to say you might be interested in a particular vehicle, they hand you off to the next level salesman, who sits around at these high bar-stool style round tables. This next person uses all the classic tactics, trying to get you to talk about payments rather than an actual price. They are very high pressure and if you make an offer, they have to take it to a third level person etc. It is such a nightmare and we have shopped there twice, once 2 years ago and then today. I get the willys when I walk in there - it hasn't changed a bit. The first time I just gave up on getting a Camry and stopped by the GM dealer and bought a car with so much less hassle.