Reviews
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Dusty Hancock makes the tiresome task of taking my car in pleasant. He is customer minded and troubleshoots issues for me. He goes the extra mile.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Best Car Buying Experience
Super easy to deal with, very professional and friendly. Process was very quick and painless! I will go back and do business with them again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great customer service
Mike was my salesman. Couldn't have been nicer and more accommodating. Definitely worked with us on the price. Great dealership all around from management to sales. I will continue to recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Warranty work done quickly with no hassles.
Battery died two months before the 100% warranty expired. The battery was purchased at Jay Wolfe so I called Service and was told to bring it in (2 pm in the afternoon). They confirmed the battery was bad but still under warranty. They replaced it within and hour and a half with no cost to me. The customer lounge is well stocked with attentive staff. Overall a good experience out of a bad situation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service visit
Service visit that went well - Jordan was very helpful, professional, and timely. Changed my recall airbag without issues, and the free water and coffee is always appreciated!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful Experience
This was my first service appointment since buying our new car with you. All items to be serviced were taken care of while I enjoyed a complimentary lunch at your cafe! All employees were helpful and polite, Jordon even assisted me out to my car in the parking lot. This was a very nice gesture! Thank you!i
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding Dealership
I’ve always had a good car-buying experience at Jay Wolfe Acura. Great sales team and customer service! I will continue to recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Quick, Easy, and Comfortable!
Day after a blizzard is the best! Although the roads were a mess, the team was at work and ready for when I pulled up at 7:30am. Quick service, friendly people, and the lounge is always inviting especially when it's cold outside.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ask for Norm Dean for a great car buying experience
The crew at Jay Wolfe Acura, starting with Norm Dean and ending with Josh Gurney, worked so hard to accommodate us and made the process so easy! And nobody tops Norm!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Review of my last service at Jay Wolfe Accura
Everything went very smoothly with my last service appointment at Jay Wolfe Accura. They were able to take care of all of the issues that I was having with my car, and get it all done in a very timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair