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Jay Wolfe Acura (Jay Wolfe Automotive Group)

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2,402 reviews)
Visit Jay Wolfe Acura (Jay Wolfe Automotive Group)
Sales hours:
Service hours:
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Sales Service
Monday 7:00am–8:00pm 7:00am–6:00pm
Tuesday 7:00am–8:00pm 7:00am–6:00pm
Wednesday 7:00am–8:00pm 7:00am–6:00pm
Thursday 7:00am–8:00pm 7:00am–6:00pm
Friday 7:00am–6:00pm 7:00am–6:00pm
Saturday 7:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 10 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award 2015 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (816) 278-1582 (816) 278-1582
Used (816) 278-1537 (816) 278-1537
Service (816) 256-5614 (816) 256-5614

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2,402 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jay Wolfe Acura (Jay Wolfe Automotive Group) from DealerRater.

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Service care

Dusty Hancock makes the tiresome task of taking my car in pleasant. He is customer minded and troubleshoots issues for me. He goes the extra mile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Best Car Buying Experience

Super easy to deal with, very professional and friendly. Process was very quick and painless! I will go back and do business with them again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great customer service

Mike was my salesman. Couldn't have been nicer and more accommodating. Definitely worked with us on the price. Great dealership all around from management to sales. I will continue to recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Warranty work done quickly with no hassles.

Battery died two months before the 100% warranty expired. The battery was purchased at Jay Wolfe so I called Service and was told to bring it in (2 pm in the afternoon). They confirmed the battery was bad but still under warranty. They replaced it within and hour and a half with no cost to me. The customer lounge is well stocked with attentive staff. Overall a good experience out of a bad situation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service visit

Service visit that went well - Jordan was very helpful, professional, and timely. Changed my recall airbag without issues, and the free water and coffee is always appreciated!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Wonderful Experience

This was my first service appointment since buying our new car with you. All items to be serviced were taken care of while I enjoyed a complimentary lunch at your cafe! All employees were helpful and polite, Jordon even assisted me out to my car in the parking lot. This was a very nice gesture! Thank you!i

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Outstanding Dealership

I’ve always had a good car-buying experience at Jay Wolfe Acura. Great sales team and customer service! I will continue to recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick, Easy, and Comfortable!

Day after a blizzard is the best! Although the roads were a mess, the team was at work and ready for when I pulled up at 7:30am. Quick service, friendly people, and the lounge is always inviting especially when it's cold outside.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ask for Norm Dean for a great car buying experience

The crew at Jay Wolfe Acura, starting with Norm Dean and ending with Josh Gurney, worked so hard to accommodate us and made the process so easy! And nobody tops Norm!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Review of my last service at Jay Wolfe Accura

Everything went very smoothly with my last service appointment at Jay Wolfe Accura. They were able to take care of all of the issues that I was having with my car, and get it all done in a very timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.