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Bob Sight Ford

(1,427 reviews)
Visit Bob Sight Ford
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 7:00am–3:00pm
Sunday Closed Closed
New (816) 744-8937 (816) 744-8937
Used (816) 774-4078 (816) 774-4078
Service (816) 744-8568 (816) 744-8568

Reviews

(1,427 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Sight Ford from DealerRater.

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Great service!

I am always treated with respect and kindness! I purchased my Ford from Bob Sight 5 years ago and I’ve had amazing ever since my first interaction! Thanks !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great dealership

Ronnie Vargas is the man who helped me out with the buying process of my new 2023 Powerboost! Incredible guy, very knowledgeable and friendly. From the moment I walked in til I drove off Ronnie made sure I was happy with the purchase. Excellent salesman!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! Regards, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Friendly informative and efficient

Bob Sight Ford in LS Attendant kept us informed as to the progress and items that needed to be addressed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Joyce, thank you for taking the time to share your feedback. Each employee is a valued member of the Bob Sight Ford team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great Dealer

Very friendly and not high pressure at all. They didn't try to push a bunch of high priced crap on us like a lot of big dealers do. Will definitely consider them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for this amazing review! We really appreciate your business, Daniel. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great ser nice atmosphere

Everyone was so helpfull and pleasant to work with made it very easy. The sales man was great. Dave Should be rewarded he was amazing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Tim, we are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great service

Everyone was very professional and respectful. No pressure to buy, providing us with all the information to needed to make an informed decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Regards, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Smooth Sailing

Since we were pre-approved with CACU, the process was so quick and easy. Also our trade in was financed through CACU, so everything was done for us. All we did was sign a few papers give then our trade in keys and they gave us our keys. When we test drove, the car was a bit dirty and 3 of the 4 tires needed air, but after we committed to buying it they fixed everything I asked to the best of their ability and made it all right.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your wonderful feedback, Joshua. We always strive to meet the needs of our customers no matter the situation and I'm glad we were able to get your new car spruced up for you. Feel free to let me know if you have any concerns about your vehicle. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great experience purchasing a Lincoln MKZ

I appreciated Ronnie's easy going-no pressure style. He also took the time to set up the phone app for my car for me and to review all the bells and whistles on my new car. The car was always available when I was ready to look at it and I was afforded the opportunity to take it overnight. I also appreciated the detailing before I took possession and the electronic document signing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us, Risa! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

great service

Fast service and friendly service. Also, they found a belt that needed replaced so I would not break down on the road.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Daniel, thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Bob Sight Ford and we look forward to your continued business! Regards, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

2023 ford escape

Very accommodating, not rushed or pressured. Went above and beyond to make our purchasing experience easy and we were purchasing two cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jeffrey, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know our team went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550