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Bob Sight Ford

(1,427 reviews)
Visit Bob Sight Ford
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 7:00am–3:00pm
Sunday Closed Closed
New (816) 744-8937 (816) 744-8937
Used (816) 774-4078 (816) 774-4078
Service (816) 744-8568 (816) 744-8568

Reviews

(1,427 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Sight Ford from DealerRater.

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Great customer service

We appreciate the integrity of the employees at Bob Sight Ford. We are repeat customers and will continue to be Bob Sight customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience, Ami. Your words mean so much to us and they remind us of why we do what we do. We are so thankful for your continued business! Regards, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Sales

George made it quick and easy. 20words, 20 words., 20 words. 20 words. 20 words. 20 words. 20 words. 20 Words, 20 words. 20 words. 20, 20 words, 20 words, 20 words.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! Best, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great experience

Very easy going and no stress at all. I loved the fact that all of the paperwork was digital. It made it very easy to complete.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Stephen, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Excellent service!

The mechanics came to my house on time and performed the recalls and checked out my truck. They were so nice and friendly. I was absolutely thrilled with the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for your excellent input, Julie! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Regards, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great Service

Service took time, I know due the numbers of people getting their cars repaired these days. The cost was reasonable. The service advisor was helpful and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for leaving us this great review, Rick! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great overall experince

Knowledgeable sales staff, very open and easy communications very helpful and quick. I will suggest this dealership to everyone I can.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jason, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great service

Easy to make appointment. Easy to check in, clean waiting room. Service did not take long. Easy to check out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We love hearing from our customers, so thank you for taking the time to write this glowing review, Janet! It's wonderful to hear that our staff at Bob Sight Ford was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Very knowledgeable sales staff, easy open communications.

Very knowledgeable sales staff, easy open communications. Very timely process and the simplest new car purchase I’ve had yet.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

I love hearing about customers who have a great experience at Bob Sight Ford and I am glad you are one of them! I know that buying a car is an important decision and I am proud that you chose our dealership. Please feel free to contact me if you have any questions about your new vehicle. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Best service around!!

Knowledge of the options given by your sales representative! The personal help with our new car by on the how to stuff!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking time out of your day to share your experience with everyone, Virgil. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

BEST SERVICE DAPARTMENT EVER

FANTASTIC SERVICE DEPARTMENT I LIKE THEM ALOT. THANK YOU FOR TAKING CARE OF MY VEHICLE. I WILL NOT TAKE MY VEHICLE ANYWHERE ELSE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thomas, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550