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Bob Sight Ford

(1,427 reviews)
Visit Bob Sight Ford
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 7:00am–3:00pm
Sunday Closed Closed
New (816) 744-8937 (816) 744-8937
Used (816) 774-4078 (816) 774-4078
Service (816) 744-8568 (816) 744-8568

Reviews

(1,427 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Sight Ford from DealerRater.

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Great service and people

Ready for me when I arrived and the timely execution of the service provided. Great waiting area with TV and coffee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great Service

Brad was extremely helpful and got me in and out in a timely manner. The customer waiting room is nice with tvs, free coffee and a vending machine.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Ford Edge

The dealer was very knowledgeable about the edge! He was willing to work with me wanting to use my own financing when others wouldn’t. He messaged me the next day even when he didnt think we could make a deal on price and we made it happen! If that one hadn’t worked out I would have definitely kept looking solely on your lot until something came up. But I am so glad this one did! I love my new edge! I like the warranty and that he showed me everything that was replaced before. Gives me confidence in my used car and in them. Thank you so much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great service

Great and fast service as always. Customer service is also great. Every time we go to this place we have a great experience, and this time was for a car oil change.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great services

It was quick and everything was explained thoroughly enough for me to understand. Great waiting lounge with lots of space.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your marvelous feedback, Bryan. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

LIGHTNING and Thunder

Sight was faster than LIGHTNING....and smooth. From the time you enter the dealership until you drive your new Ford off the lot the Sight team made me feel welcome and not like I was on the lunch menu...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

The Works Service

Friendly, informative and fast service. Tommie was very knowledgeable and friendly. Very clean and accommodating dealership and repair center. The end.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Superior dealership

The time it took to complete the transaction was the shortest I have ever had. Everyone involved knew what had to be done to get us in and out as quick as possible. Garrett went beyond his requirements and helped us get small issues resolved. This place is well organized and the staff functions great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Michael, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

I have been purchasing vehicles for over 43 years and

I have been purchasing vehicles for over 43 years and this was by far the best experience I have ever had. The entire staff helped in some form or fashion to get my new car ready, paper work completed, a thorough review of the car options as well as easy financing. I would rate them higher than 5 stars if I could.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Works service on 2018 F-150

I was early to my appointment, and I was still able to get right in. I waited on my vehicle, and there was coffee and water in the waiting area, which was a nice touch. My service advisor was very friendly and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550