Reviews
Great Service
It was a very easy process and they worked late to help us also. The vehicle I bought smelt of cigarettes. They did the ozone cleaning in it and it helped some. I was happy they they were willing to do it again once my new windshield is ordered in. This experience was nice, quick, and easy. Our sales guy was very friendly and helpful too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
Great customer service
My vehicle was scheduled for a repair which turned out to be a 2nd recall item. BSF did not have any courtesy cars available. My salesman, David Whittaker, happened to be in the Service dept when I came in to check-in. He asked what I was doing there, I shared, and he said "One moment, I'm going to get you in a car." And he did just that. There have been two recalls on the vehicle, and the first one, issue with the back up camera, still isn't fully resolved to no fault of BSF. I appreciate Mr. Whittaker and will definitely buy our next vehicle from him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this amazing review! I really appreciate your business. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
I've been buying cars for a while, and this time it was
I've been buying cars for a while, and this time it was by the far the best car buying experience ever. I will be talking about this for a long time. This experience lined up perfectly with my search for my forever vehicle, the Ford F-150 Raptor. Looking for the right used Raptor started out very tedious. After years of searching, it finally surfaced at Bob Sight Ford Dealership in Missouri, 1100 miles away, and I didn't hesitate to grab it. With Garett Gibson as my sales representative, the whole process was flawless. Garett went above and beyond the duties and responsibilities of your average sales representative. Anytime your sales representative picks you up from the airport, you can't help but to feel like a VIP. Garett is a top notch sales representative and a reflection of Bob Sight Ford Dealership. If I could go back to Bob Sight Ford for another vehicle I would in a heartbeat. So for the out-of-towners that will read my post, TAKE THE LEAP, it's worth it. So thank you Garett and the entire Bob Sight Ford team. You ROCK!!! Anthony Thomas
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Anthony, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Garett went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
Great Experience
Ronnie was a great salesman. He really did everything he could for me. I would definitely buy from him again.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
Great service and facility friendly and clean
Customer service was great Texts reminders very helpful We have bought cars and trucks for years at Bob Sight Ford through David Whittaker who is stellar.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Bob Sight Ford, we value our customers and we look forward to seeing you on your next visit. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
Customer Service
Wes looked to get me a good deal on tires and the rebate. I always enjoy working with Wes. He gives great customer service and is very pleasant.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Nancy and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Wes is a great asset and we're thankful to have him on our team. We appreciate your business! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
Nicely done
My oil change was very quick and I was very happy. (I should be able to leave as many words as I want)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We really appreciate your feedback, Cathy. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
Chris Rupprecht
I appreciated the helpfulness of the staff. They continue to work hard to make sure my needs are being met.
- Customer service 3.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
Great Customer Service
Garrett and Christopher were very friendly and stayed after hours to help me finish the deal. I drove 1 1/2 hours to purchase the car so making another trip would have been super inconvenient.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Garrett and Christopher were able to meet your needs. At Bob Sight Ford, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
Great service Great staff
Amazing staff Ronnie and Eric got me in and out fast everything went smooth. Sent me off with a clean Bronco and a smile on my face. Thanks guys.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550