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Bob Sight Ford

(1,427 reviews)
Visit Bob Sight Ford
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 7:00am–3:00pm
Sunday Closed Closed
New (816) 744-8937 (816) 744-8937
Used (816) 774-4078 (816) 774-4078
Service (816) 744-8568 (816) 744-8568

Reviews

(1,427 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Sight Ford from DealerRater.

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Great service

How nice they are and willing to explain the service. Very professional.when I don't understand why something about my car they explain it well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Exceptional service

They communicate well. Professional and friendly. Everyone is very helpful and I like the texting options. I had my car towed over 100 miles just to be fixed here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the feedback, Tina! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great sales process

Emery was extremely professional and attention to detail was extremely appreciated. The sales process was very smooth and efficient. Definitely will buy a car here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your feedback, Michael. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Emery. Please let us know if we can ever help you in the future. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great service

All employees were very friendly and helpful. Would highly recommend Bob Sight Ford to anyone looking to buy a new or used vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Shelley! We cannot thank you enough for your wonderful review of Bob Sight Ford and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great staff

We experienced friendly staff. We did not feel pressured. It was a relaxed process - we were looking at used vs new vehicle. Would return when need another car. thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Patricia, we appreciate your kind words about our service team. Thank you for choosing Bob Sight Ford for your vehicle needs. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Best Car Buying Experience - EVER

This was the best car buying experience I have ever had, and we have bought a lot of cars! The folks at Bob Sight Ford are so friendly, knowledgeable, and easy going. I have never felt more comfortable, or more happy, coming away from a car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your feedback regarding your experience at Bob Sight Ford and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Best Service in KC area

I only bring my car to Bob Sight for maintenance. I trust them and they are always efficient, friendly, knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We truly appreciate you taking the time to write about your experience at our service department, Gaye. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Excellent service!

-The online inventory was correct. -Ronnie was great! So personable and helpful. -Chris was fantastic with the paperwork. He went through everything thoroughly and was so friendly. I never had the slimy “car salesman” vibe from anyone at Bob Sight. I always felt zero pressure and felt like I got the Bronco Sport I wanted for the price I wanted to pay.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Ronnie and Chris were able to meet your needs. At Bob Sight Ford, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

The Works Service

quick friendly service, work done correctly.Service person who helped me very outgoing and helpul. Overall I have been pleased with the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us, Bob! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. All the best, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Dealership Experience

The whole experience was easy and we felt like the dealership worked well with us. Our salesman was very professional and accommodating. Highly recommended….

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle, Gregory. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with our staff was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550