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Bob Sight Ford

(1,427 reviews)
Visit Bob Sight Ford
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 7:00am–3:00pm
Sunday Closed Closed
New (816) 744-8937 (816) 744-8937
Used (816) 774-4078 (816) 774-4078
Service (816) 744-8568 (816) 744-8568

Reviews

(1,427 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Sight Ford from DealerRater.

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Good Ford Dealership

No pressure or hard selling of extras I don't need. Friendly staff. Would recommend them to others interested in a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Service on vehicle

Wes M. in service does a great job of taking of our vehicles needs. Service is completed in a timely manner with no issues.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

1st time at Bob Sight

No hassle, no pressure, pleasant people Emory was very helpful. I will be a repeat customer. I was in and out in less than 2 hours

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

First Impressions

Everyone I spoke with in the service area did a great job of communicating my concerns down the line and I felt like those concerns were listened from rep. to tech.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Emory was very helpful, I was in and out in less than 2

Emory was very helpful, I was in and out in less than 2 hours. Very positive experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great Sales People

Same sales person sold me the new 2022 F150 that sold me the 2011 F150 11 years ago. Very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Craig, you have been doing business with the team here at Bob Sight Ford for years and your review about us is truly appreciated. Enjoy your new 2022 F150 that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Service

Great Service! Bob Sight Ford has taken care of my service on all of my vehicles for many years and will continue to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We would like to extend our gratitude to you for taking the time to give us your feedback. It is wonderful to hear that our staff at Bob Sight Ford was able to provide you with an unforgettable experience! Thank you and if you have any questions about the work that was done please feel free to contact us. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Tire repair

I’m a repeat customer and always get excellent customer service. I do recommend Bob Sight as a place to do your services. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great place for sales and service

Always confident I’ll be treated right.. Brian (service) is great at letting me know exactly what has to be done and why.. Dave (sales) always honest/dependable.. Have -purchased several cars through him..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Always confident I’ll be treated right.

Always confident I’ll be treated right.. Brian (service) is great at letting me know exactly what has to be done and why.. Dave (sales) is honest/dependable.. have purchased several cars through him..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thanks for your perfect review, Rich! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550