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Bob Sight Ford

(1,427 reviews)
Visit Bob Sight Ford
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 7:00am–3:00pm
Sunday Closed Closed
New (816) 744-8937 (816) 744-8937
Used (816) 774-4078 (816) 774-4078
Service (816) 744-8568 (816) 744-8568

Reviews

(1,427 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Sight Ford from DealerRater.

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Always perfect!

Always perfect with Dave Whitaker. We have been customers since 1992 and have always purchased from Bob Sight and Dave has helped us and all of our family purchase all of our vehicles. Thank you Dave!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! SIncerely, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Appreciate the honesty

I appreciate the honesty and the hassle free experience! Ronnie was very informative and never made me feel pressured to buy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much, Paul, for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

good experience

it was fast and friendly service. They identified the issue quickly, scheduled the service date, and returned the vehicle quicker than expected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Calvin, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great service

I had some questionable warranty work and Tommy got it straightened out and we got it done highly recommend thanks Bob sight

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! Regards, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great dealership & customer service!

I liked the customer service we received from George Indelicato and Jeff Sight. I was impressed that I received a phone call from Jeff at 6Pm, assuring me that all the things I requested to be rectified on the vehicle we were considering would be completed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate your input, Steven. We're glad to hear that you are consistently impressed with the service we offer here at Bob Sight Ford. If there is anything more we can do for you please come back and see us any time! Take care! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great customer service and vast selection

All the staff was extremely helpful and I never felt pressured. Lots of vehicles to choose from and helped me to find exactly what i was looking for at an affordable price

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Honest, hometown dealer

Emery was one of several sales professionals I worked with from many dealerships during this process and he was the only one who was actually professional. Both Zach and Jeff Sight were responsive, helpful and transparent through their support in the process and have gained our respect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Jeff and Zach was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Dealer of choice for my Ford service needs

We purchased a used Ford Mustang Convertible from another dealer and needed service. I get my Ford F-150 serviced at this location and knew that I could trust them to provide me an honest answer of what was needed and perform repairs needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We truly appreciate you taking the time to write about your experience at our service department, Dave. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great service

The service people are always very friendly and prompt. They explain what they will be doing and payment is easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much, Gloria, for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Service

Service is high quality, comprehensive at competitive pricing. Have used Bob Sight for new vehicles and service for over 30 years. Totally dependable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Bruce, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Regards, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550