Reviews
Small place but great service
Even though the space is limited including the waiting area the team treated me very nice I see that that put more money into the show room. Haha. This was a good service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dear Ahmed Omar. Thank you so much for taking the time to leave us a good review. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Please let us know if there is anything else, we can do for you.
Very positive experience. Great team, treated very...
Very positive experience. Great team, treated very fairly, highly knowledgeable, best car purchase experience in .ore than 20 yrs of car buying.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear Dspin. Thank you so much for taking the time to leave us a review. We are glad to see you had a good experience with us! Please let us know if there is anything else, we can do for you.
I had an appointment for an oil change on September 10,...
I had an appointment for an oil change on September 10, 2021. My experience was great. I I arrived later, than my scheduled appointment time. The representatives serviced my vehicle and escorted me to the lounge. I was able to relax and get refreshments. I stayed for about an hour and the service was excellent! They surprised me with a car wash!!! I could not ask for better customer service! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dear chinadoll1010 We appreciate you taking the time to leave a great review about our Service Department. We are glad to see you had a pleasant experience with us! We look forward to working with you again in the future. Please let us know how we can further assist you with your transportation requests.
The service was timely and efficient. The staff was...
The service was timely and efficient. The staff was friendly and pleasant. I did not have any complaints.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dear nv. Thank you so much for taking the time to leave us a good review. We will be sharing your feedback with our team. Please let us know if there is anything else, we can do for you. We look forward to working with you again in the future.
Everyone was very courteous and helpful, especially,...
Everyone was very courteous and helpful, especially, Erick Sanchez. It was a smooth process. Thank you very much for the great customer service you provided me
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear Curicham. We appreciate you taking the time to leave a great review about our Services Department and Eric Sanchez. We are glad to see you had a pleasant experience with us! Thank you for your business and your trust! Please let us know how we can further assist you with your transportation requests.
Customer service at Chevy Chase Acura is fantastic. The...
Customer service at Chevy Chase Acura is fantastic. The staff is very professional and honest, the environment is very pleasant, their pricing is competitive and their purchase process is efficient. Certainly visit CCA before going elsewhere. Highly recommended.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear Sarabjeet Singh. We appreciate you taking the time to leave a great review about our servcices. We are glad to see you had a pleasant experience with us! We will be sharing your feedback with our team. Enjoy your new vehicle, and please revisit us soon!
The staff is very pleasant and wonderful to work with....
The staff is very pleasant and wonderful to work with. They get the job done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear mtmchung70 Thank you for taking the time to leave us a review. We are glad to see you had a 5 star experience with us! Please let us know if there is anything else we can do for you!
Positive buying experience, would easily recommend
Friendly, flexible service. Never felt pushed into making a decision. Richard was great to work with and very responsive to questions and concerns. We're very happy about our experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Sofia P. We appreciate you taking the time to leave a great review about our Sales Department. We are glad to see you had a pleasant experience with us! Thank you for your business and your trust! Please let us know how we can further assist you with your transportation requests.
Chevy Chase Acura is organized and efficient. The staff...
Chevy Chase Acura is organized and efficient. The staff is friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dear Coleen OMalley. We appreciate you taking the time to leave a great review about our customer care. We are glad to see you had a pleasant experience with us! Thank you for your business and your trust! Please let us know how we can further assist you with your transportation requests
Excellent service
Fixed my car fast and gave me a loaner while my car was in the shop. Was nervous that it would be an expensive repair—thankfully it wasn’t. Everyone respectful and polite! Kudos to Nelson, Caesar, the mechanics, office staff!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you taking the time to leave a great review about our service department. We are glad to see you had a pleasant experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. Please let us know how we can further assist you with your transportation requests.