Reviews
bought a 2012 Mercedes Benz e350From your dealership...
bought a 2012 Mercedes Benz e350 From your dealership about 2-3 months ago. I had a rip on my car seat which was promised to be fixed and when I left my car there it to be fixed it was never done. I took a day off work and spend money on Uber to be told the guy wasn’t coming in that day after I had scheduled an appointment. No one got me to me. Another serious issue I was sold a used car extended warranty by your company which is expired. It was sold to me for $2400. When I went to use it the warranty company told me it was expired. I been trying to contact someone for 3 days now. I have no response. This is ridiculous.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Excelente Service and explain really well Avery thing u...
Excelente Service and explain really well Avery thing u need two no about you’re car.help you fast. They fix you’re car fast
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking the time to leave a great review about our Service Department. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. Please let us know if there is anything else, we can do for you.
The service was phenomenal. This dealership was willing...
The service was phenomenal. This dealership was willing and able to do the transaction virtually and have a salesperson deliver the car to me. I appreciate how they made it easy to buy the car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking the time to leave a great review about our Sales Department. We are glad to see you had a pleasant experience with us! We will be sharing your feedback with our team and please let us know how we can further assist you with your transportation requests. We look forward to working with you again in the future.
Very pleasant experience. Great customer service...
Very pleasant experience. Great customer service throughout the whole process and thereafter. Phil was very helpful and took great care of me. Will recommend him to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear Rodea we appreciate you taking the time to leave a great review about our Sales Department. We are glad to see you had a pleasant experience with us! Thank you for your business and your trust! Please let us know how we can further assist you with your transportation requests.
The Chevy Chase Acura Dealer is amazing I always use them...
The Chevy Chase Acura Dealer is amazing I always use them to get my car back in shape and for my maintenance. They are always so very helpful and polite. And take care of my vehicle in a timely fashion. Thanks Chevy Chase Acura Your Happy Client Iris Wise
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear I. Wise We appreciate you taking the time to leave a great review about our Service Department. We are glad to see you had a pleasant experience with us! Thank you for your business and your trust! Please let us know how we can further assist you with your transportation requests.
Excellent timely customer service from all...
Excellent timely customer service from all representatives. When my initial rep was busy with another customer, another rep assisted me with no hesitation and made my service smooth and convenient possible.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Dear De'jon Howell. We appreciate you taking the time to leave a great review about our Service Department. We are glad to see you had a pleasant experience with us! Thank you for your business and your trust! Please let us know how we can further assist you with your transportation requests.
Able to get a reasonable estimate within a timely...
Able to get a reasonable estimate within a timely fashion. No price haggling. Very upfront about pricing. My car was available and delivered as promised.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear NH, we appreciate you taking the time to leave a great review about our Service Department. We are glad to see you had a pleasant experience with us! Thank you for your business and your trust! Please let us know how we can further assist you with your transportation requests.
I had an excellent experience at the dealer shop. Mr....
I had an excellent experience at the dealer shop. Mr. Fred Grinwrigjt took good care of me. He made everything smooth and easy. Excellent job! I will definitely recommend him and your shop to friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear Jenny. We appreciate you taking the time to leave a great review about our Sales Department and Fred Ginwright. We are glad to see you had a pleasant experience with us! were able to provide you with the excellent experience we strive to provide all our customers. Thank you for your business and your trust! Please let us know how we can further assist you with your transportation requests
Great customer service. I waited for my car....
Great customer service. I waited for my car. Promised that wait would be about 2 hours. I was out of the facility in 1 1/2 hours.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dear ngunning. We appreciate you taking the time to leave a great review about our Service Department. We are glad to see you had a pleasant experience with us! Thank you for your business and your trust! Please let us know how we can further assist you with your transportation requests.
Would recommend for service👍🏾
Great customer service, free car wash, upfront pricing, accurate service time estimates, will call you once your service is done if they finish early, would def bring my car in to get serviced again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase