Herb Chambers Cadillac and Herb Chambers Maserati of Warwick

Natalie Simoneas did a great job with us and we are so happy with her. She is so nices and friendly. She did everything to help us.

Update on this.....I had to lower the review to one star because I couldn't do zero. I still say that Harold was great. But, in addition to the bumper mentioned below, I noticed that the rear defrost on the car wasn't working. I called saying I didn't think it was working - pretty soon after I bought the car,.......but, thinking that it was Herb Chambers and they stand behind their products, I said I would make sure.....I confirmed and eventually got it fixed. $300. (At this point, I hadn't even received the $100.....still haven't). I called and told them that I paid. crickets. Had to call several times. They finally agreed to $200 of the $500 I had to shell out. In summary. If you want a car that NEEDS $500 in work and you want to deal with a company generous enough to give you 40% of that. Otherwise, take your business elsewhere! I'm giving 2 stars because Harold, the sales guy, was outstanding. But, soon after purchasing my (used) car, I heard a noise when I hit any kind of bump. I live far away from the dealership, so I brought the car to a place near my house....they told me the dealership had painted the bumper and did not reattach the bottom. I said to go ahead and fix it.....I paid $200. I contacted Herb Chambers about reimbursement. They agreed to pay half. They sold me a car with an unattached bumper and they took HALF responsibility. How am I responsibility for a penny of this? I loved Harold. There's NO WAY Herb Chambers of Warwick (or, likely, any Herb Chambers) will get any more business from me.

As usual the service was excellant. I arrived a little earlier than my appointment time and I was immediately taken care of; service was prompt and courteous in spite of a crowded waiting area. AJ Pulvie is amazing. He deals with all types of personalities, ( I tend to wander around and could overhear some conversations), with patience and understanding of the individuals problem. As I have stated before, he is one of the main reasons I continue to buy a Cadillac, I am interested in an SUV, smaller than the Escalade but a little larger than the XRS( which my daughter has). The other GM and GMC dealers in this area do not provide the excellant service or listen to their customers the way he does. You better not lose him. I should also mention my daughter has a special needs child and AJ is very understanding whenever we are in for service of our situation.

I had a tire blow out. I was able to have the car dropped just before closing. The car was fixed by Noon the next day (it also required shock replacement). I also asked AJ, if we could borrow one of the large red ribbons that were placed on the showroom cars for Christmas, as we were giving a daughter a car for Christmas. AJ made it happen! Terrrific!

Best dealership with the best service personnel - all my cars will be Herb Chamber cars - they know how to treat people.

the service dept AJ was very good as always . he is a great asset to the herb chambers service team

My salesperson Mr. Turchetta was patient and took the time to explain my new car. I must also say that the service department at Herb Chambers is very, very welcoming, very, very professional, the department is a pleasure to deal with.

The service was fast! My tire pressures and oil life monitor were reset, I got my complimentary multipoint inspection, and free wash and vacuum! No complaints, I will definitely be servicing here in the future!

I was greeted at the service department promptly and courteously. My car was finished when promised. I have no complaints, I was well satisfied with my service.

Brandy as always was pleasant professional and very helpful. Along with AJ, they are a wonderful first impression ofyour excellent dealership. We are also always warmly welcomed by Steve Mello, who has continued to provide us with exceptional service. He is a great asset to the Herb Chambers company and this dealership. Thanks for everything!