Reviews
Service
Buying process was really easy and enjoyable. Dave card really made my experience much better than I expected. Top notch car salesman without a doubt. Would and have recommended him and herb chambers to friends
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Jake, for taking the time to share your experience. We're thrilled that you enjoyed working with Dave, he's certainly a wonderful addition to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Neil Ferreira, General Manager
Excellent Service
Thank you Roberto Delarosa & Paul Nischo for everything. Both of you made the experience easy and smooth. Fantastic job by both of you. Sincerely Paul & Dawn
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Dawn and Paul, so much for the wonderful review. Erika, Paul and Roberto are valued team members and your feedback is a testament to their commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Neil Ferreira, General Manager
Great Experience
I bought a 2014 Chev Malibu from Z and he was kind, friendly and not pushy at all. I would recommend this dealership. Paul the finance guy was good too.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to give us positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying! We're absolutely thrilled you love your new Malibu. We value your business and look forward to serving your automotive needs for many more years to come! Best, Neil Ferreira, General Manager
Excellent Experience
I just want to thank Roberto Delarosa and Jackie Sasso for a great experience. Their attention to detail and follow through was fantastic. I was treated great through the entire process. What a professional organization !!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Bill, for taking the time to write this review! I'm so pleased to know that Jackie and Roberto made your buying experience a stellar one, and I'll be sure to pass along the kind words to them. Thank you for your business and we look forward to doing business with you again! Best, Neil Ferreira, General Manager
Beat dealership I have been to
I purchased a 2012 Cadillac SRX with only 15,500 miles on it in mint condition from Harold. It was the easiest purchase I ever made. I wish I had started doing business with Herb Chambers years ago. There was no pressure at all to buy the car. I agreed on a trade in price with Steve, the sales manager and the deal was done. I then finalized the purchase of the vehicle with Jackie and also purchased a extended warranty. All three were great to work with and are down to earth people, not your typical car sales people. Harold later showed me around the dealership and then explained all the features of the suv. It is one of the nicest vehicles I have ever owned and would recommend a SRX to anyone who wants a smooth, quiet running car with plenty of power plus the luxuries Cadillac has always been known for. Again thanks to Harold, Steve and Jackie for making my purchase so pleasurable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We really appreciate you taking the time to share your experience online and thank you for the great review! We're so happy to know that our crew worked to make your purchase enjoyable and efficient. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come. Best, Neil Ferreira, General Manager
Best Dealership in RI
This was the most professional dealership I have ever been too. Everyone was extremely helpful. I first spoke with Erika about coming in to have my car appraised, as well as look at some cars within my price range. When I arrived I was greeted by Paul who introduced me to Roberto. After speaking with Roberto about what I was looking for, I went back to Paul to set up the finance agreement. I never once felt like I was being forced into something that I did not want. I would highly recommend this dealership to anyone looking to purchase a vehicle . Thank you again, Ryan Chin
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Ryan, for this great feedback! I'm so happy that our team was here to help you and treated you with the customer service we know you deserve. We truly value your business and hope to serve your automotive needs again in the future. Best, Neil Ferreira, General Manager
Amazing Experience
This was the most professional dealership I have ever been too. Everyone was extremely helpful. I first spoke with Erika about coming in to have my car appraised, as well as look at some cars within my price range. When I arrived I was greeted by Paul who introduced me to Roberto. After speaking with Roberto about what I was looking for, I went back to Paul to set up the finance agreement. I never once felt like I was being forced into something that I did not want. I would highly recommend this dealership to anyone looking to purchase a vehicle . Thank you again, Ryan Chin
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Ryan! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Erika, Paul and Roberto were able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Neil Ferreira, General Manager
service eval
service in general very good. All major problems fixed. Did not fix automatic starter. Had the use of a beautiful new loaner Caddy!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Anthony, for the recommendations and we look forward to serving your automotive needs again! Best, Neil Ferreira, General Manager
customer service was excellent
Kenny turchetta was the most patient courteous and knowledgeable salesman. He worked extra hard to make the process smooth and successful. Thank you to Kenny and the entire warwick team for their help
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Sherry! On behalf of our entire team here in Warwick, we thank you for your business and look forward to serving your automotive needs for many more years to come. Sincerely, Neil Ferreira, General Manager
Great service
Service staff are wonderful and oil change was done timely fashion and left with a freshly washed car in an hour. I was very pleased with my visit
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the recommendations and we look forward to serving your automotive needs again! Best, Neil Ferreira, General Manager