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Nucar Toyota of Norwood

(4,126 reviews)
Visit Nucar Toyota of Norwood
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 8:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–8:00pm 7:00am–8:00pm
Saturday 9:00am–6:00pm 7:00am–8:00pm
Sunday 12:00pm–5:00pm 8:00am–5:00pm
2020 consumer dealer award
View 3 awards
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(4,126 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nucar Toyota of Norwood from DealerRater.

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Best car ever

Third car with Boch Toyota. Very well mannered, personable, and very helpful. I love this place. Very accommodating and patient. Poe was very good and helped me along the way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Yolanda, Thank you for your great review! We're very happy to hear of your experience here with us. We hope to see you again!

Excellent service!

My excellent experience at Boch Toyota is all thanks to the outstanding customer service provided by Stephen. It is without a doubt that Stephen made the process of buying my new car very easy and a true pleasure. Stephen’s expertise helped answer all of my questions and gave me confidence with my purchase along the way. I highly recommend the team at Boch Toyota, and if you get the chance to work with Stephen, count yourself lucky!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi JNS, Thank you for your 5-star rating and positive feedback! We're happy to hear of your experience with us and we will certainly let Stephen know as well. Congrats on your new car and we hope to see you again!

Appointment reps lack of knowledge

I made an appointment asking for a time that my car would be look at when I arrived so I could wait. The person I talked to said no problem 7:30. When I arrived at 7:15 the service Rep Janice said the tech wounded even be in until 8:00 and it would be to long for me to wait. I got very upset. The service rep Janice was very professional in calming me done and and trying to keep me from leaving -Boch for good. Unfortunately my issue couldn’t be duplicated so it wasn’t resolved. I have wait until it happens again and more often before it can be fixed. This is the second time in a month that I was lied to by the appointment office. I am willing to give Boch another chance because of your service Reps and Salesman Joe Baribeault.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Mr Davis, Thank you for letting us know about your recent experience. Jance works hard for his customers. If there is anything else we can do, please let us know. Bill Heins Customer Relations Manager Boch Toyota Norwood, MA

First time lease

John Dwyer was really great to work with, very thorough and informative. We came in on a busy Memorial Day and he was very patient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star rating and positive feedback! We're happy to hear of your experience here with us and we look forward to seeing you again!

What a transaction?

Buying a car should be a joyful and great experience bot not a stressful one. I had a bad experience with boch toyota that left me skeptical about the all process. I was mislead about the price of the car with hidden fees and at the end of the day the dealership delivered me a car with a reject sticker. I came three days later for the car to be reinspected and on that day I was pulled aside by the financial person to sign again documents because of a mist on his part.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great vehicle purchase experience

When I walked into the dealership I knew I was going to buy a car and I knew which one and what the right price was Your salesforce recognized us and handled the situation perfectly many salesmen would have Talked too much and ruined the deal. Joe Musto handled the vehicle purchase event perfectly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, JCMIRAGEAS for your 5-star rating and positive review! We're happy to hear of your great experience with us and we'll certainly let Joe know of your experience as well. Congrats on your new car and we hope to see you soon!

Great advise for the hand I burned on my stove!

My plan was to come in for a quick oil change and have them fix my left blinker that wasn’t working, I didn’t have much time and was in a rush to leave the house. I mistakenly burned the side of my hand with a hot pot leaving what was almost shaped like a horse shoe on my hand . Funny because I didn’t feel very lucky up to that point . I grabbed an ice pack from the fridge, put it on my hand & RAN to the dealership because I wanted to get this done before a work meeting I had. I’m the owner of a fast growing remodeling company in Dedham Ma . When I got to the dealership I couldn’t help but mention my injury to the sales rep. I told him that I just want to get it done as quickly as possible “I’m a little uncomfortable “and the ice pack was starting to not be very cold . Not only did they get the truck done extremely fast, but the rep gave me great advice on my injured hand ! Who needs a Health stop, just go get your blinker fixed ; ) Mike Bauman Bauman Remodeling 🔸Angie’s list super service award winner 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 & 2018®

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Mike, Thank you for your 5-star rating and positive review! We're happy to hear we could help with getting your car in and out of service quickly and with your hand injury!! Hopefully you start to feel better soon and we hope to see you again here with us at Boch Toyota!

Good experience

It wss a good service. It took about a fifty five minutes. I am looking forward for the next service in December. Thank you very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

WRUN, Thank You for taking the time to let us know about the visit. We'll see you soon Bill Heins Customer Relations Manager Boch Toyota Norwood, MA

Love this dealership!

i absolutely love my new Rav 4... This was my second time leasing from them ... -Grace and Jason made it a great and easy day ! Got it all done in one day (in with the Corolla, out with the Rav 4 ! Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Jlasquade, Thank you for your 5-star rating and for your positive feedback! We're very happy to hear of your great experience here with us at Boch Toyota. Congrats on your new car and we hope to see you again!

Quick and Easy

My car was taken in for service immediately and I was out of there in less than an hour! There was also a recall that I was not aware about and the service employee advised me about it and it was taken care of right there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Tee, so wonderful to hear about your visit. We appreciate you taking the time to let us know how everything went. We will see you on your next visit. Bill Heins Customer Relations Manager Boch Toyota Norwood, Ma