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Nucar Toyota of Norwood

(4,126 reviews)
Visit Nucar Toyota of Norwood
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 8:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–8:00pm 7:00am–8:00pm
Saturday 9:00am–6:00pm 7:00am–8:00pm
Sunday 12:00pm–5:00pm 8:00am–5:00pm
2020 consumer dealer award
View 3 awards
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(4,126 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nucar Toyota of Norwood from DealerRater.

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It was great

Alex is the best salesman ever. I was fortunate that he was available to be my salesman. He was very knowledgeable, friendly and patient. He wasn’t pushy or rushed. He took his time with me and made buying my car a great experience. He took time to make sure I knew everything about the cars features before I drove away and he followed up with phone calls to make sure I was enjoying my new car. I would recommend him to everyone who wants to purchase a car. He is great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Linda, Thank you for your positive feedback! We are very happy to hear of your experience with us and we will certainly let Alex know as well. Congrats on your new car and we hope to see you again!

Buying a car

John remy was the best he took his time , he walked me through everything with the car an the paper work also the app he was so patient , he also answered all my calls an he also checked on me an the car the next day , I’m very happy , also peter was the best as well , can’t thank you guys enough ‘

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Hi Nicola, Thank you for your 5-star rating and positive feedback! We're so happy to hear you had a great experience with us and we will certainly let John and Peter know as well! We hope to see you again!

Simple and fair.

Easy online scheduling, and they took my car upon arrival. They kept me informed the entire time I was there and made sure I was okay with the wait (which wasn’t their fault - I needed a new tire so they needed it to be delivered).

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Thank you, JJT, for your positive review! We hope to see you again!

Dealer response

Thank you for taking the time to let us know about your fabulous service visit. I'll be sure to let David know about your glowing review. We'll see you at your next service visit. Bill Heins Customer Relations manager Boch Toyota Norwood, MA

Best buying experience

Thank you so much. It was pleasure to buy anew Toyota RAV4 in Boch Toyota.i think it’s one of the best dealerships in Massachusetts

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your great review! We're happy to hear of your experience with us. Congrats on your new RAV4! We hope to see you again soon!

Service was great!!

Kevin D. Went out of his way to check my coverage to make sure I am still covered. He knows how to present great service and keep customers happy. He’s also on top of communication.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

ADAP425, It is our pleasure to help you out. Thank you for taking the time to let us know how your visit went. Bill Heins Customer Relations Manager Boch Toyota Norwood, MA

Outstanding service!

My salesperson Majed was outstanding. He made the process painless. For my family, he's our go too guy! Thanks Majed for your honesty and caring attitude!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Hi Ryan, Thank you for your 5-star review and positive feedback! We're so happy to hear of your great experience with us and we will certainly let Majed know as well. We hope to see you soon!

Great Service

Polite, professional and very helpful. They offered me the shuttle home at no cost knowing my car needed a lot of repairs. Car runs great.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Susan thanks for letting us know how your visit went. We appreciate the 5 star review and look foward to seeing you on your next visit Bill Heins Customer Relations Manager Boch Toyota Norwood, MA

amazing

Quick and efficient staff. Extremely friendly loved everything about my visit. Worked with nour and would recommend her to everyone I know! Great atmosphere and people

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Excellent Service

Excellent service and process with a great deal on the car. Way better prices than any other place I went to. Will definitely recommend to others.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

DNH1, Thanks for taking the time to let us know how your visit went. We appreciate your business and will let our team know about your review. Bill Heins Customer Relations Manager Boch Toyota Norwood, MA

Take it or leave it!

I have said the service was excellent. What more do you need? Really? If you will not accept my ratings, next time I will disregard your requests. Too bad for the wonderful people that served me. Your marketing department sucks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know about your visit. We appreciate the 5 star review. If you should have any other questions or concerns, please don't hesitate to reach out to me. We'll see you on your next visit. Bill Heins Customer Relations Manager Boch Toyota Norwood, MA 781-255-6128