Reviews
Service
Had routine service performed and as always Larry Dulski was extremely courteous and helpful. Larry takes the time to explain all aspects of the service. Keep up the good work Larry!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Diane, Thank you for your 5-star rating and positive feedback! We're very happy to hear of your experience with us and we will certainly let Larry know as well. We hope to see you again!
Excellent experience
On the phone when we made the appointment we asked for "Joe B." the salesperson who we had dealt with previously. When we checked in at the desk they brought us to his desk to have us wait for him and within a minute he was there to assist . We had done our research and knew what we wanted. Everyone listened to us and worked to get us what we were looking for. We bought the car we wanted and got the deal we wanted. Financing and paperwork went smoothly.We said we would pick up the car the next day and it was ready as promised. Joe even came in on his day off to be sure we were taken care of as "his" customers. Steve explained all the electronic systems and was excellent. All my questions were answered and everything I needed was working properly before I left ( phone, navigation, etc..).. This is the second car I bought from them and I would definitely do it again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jayne, Thank you for your 5-star rating and positive review! We're happy to hear of your excellent experience with us and we will surely let Joe and Steve know as well. Congrats on your new car and we hope to see you again!
15k service
Everything went great. The service was done in a very reasonable amount of time. My service advisor was very clear about what was done and helpful. Good experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
William, we appreciate you taking the time to let us k now how your visit went. Thank you for your kind words and we will see you at your next visit. Bill Heins Customer Relations Manager Boch Toyota Norwood, MA.
Monike was thorough , patient and professions.
Monike took me through the buying process and explained everything about the procedure. I test drove a Prius, Rav 4 & then decided the Camry Hybrid was the car that suited me best. She never rushed me and took her time explaining all the features of the vehicles. I thought I had researched pretty well online but Monike enlightened me about the new Toyotas. This is my third Boch Toyota. You can call me a satisfied customer
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Aboakes, Thank you for your 5-star rating and positive feedback! We're happy to hear you had a great experience with us and we will certainly let Monike know as well. Congrats on your new car and we hope to see you again!
New car service
Brought my new 2019 Corolla SE in for it’s first 5k service. Completed in an extremely timely manner while I waited. Very courteous staff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5-star rating and positive feedback! We hope to have you back here with us again!
Service
Service from beginning to end was fast, efficient, and professional overall. Chris Gray answered my questions via text messages very quickly and was a true gentleman.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Datig, Thank you for your positive review! We're happy to hear of your experience and we will certainly let Chris know as well. We hope to have you back here with us soon!
Great Service
Went for service and car runs like new! Have used since buying car and will use again. Not much ch else to say except thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jeff, Thank you for your 5-star rating! We're very happy to have helped! We hope to see you again!
Great
The customer service representatives are always professional. An explanation of what is required to be done is provided to you an the estimated time to wait is spot on most of the time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Meddi, for your positive feedback! We hope to see you again here with us!
My best purchase experience
From the moment I got to the dealer until I left Bill walked us thru everything and made us feel welcomed. He explained everything detail by detail and I didn’t leave with any concerns, doubts or worries. Bill is a great sales representative and made sure we got what we wanted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, BFernandez, for your 5-star rating and positive feedback! We're happy to hear of your experience with us and will definitely let Bill know as well. We hope to see you again soon!
Fast & Friendly
My car was ready within 6hour. Very friendly staff and respectful people's. One thing I liked most is, they care for customers and take the matter seriously.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Joey, for your 5-star rating and positive feedback! We truly appreciate it! We hope to see you again soon!