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2024 state dealer award
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2024 state dealer award
2024 consumer dealer award

Reviews

(420 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kia of Waldorf from DealerRater.

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People working in there very friendly and always caring

People working in there very friendly and always caring about everything and warm environment. Smile and helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for rating KIA of Waldorf five stars, Alex! We hope that you come to visit us again soon!

Shop here first if you can!

Shop here first if you can!!! I would give Kia of Bayside 6 stars if I could. I thought I’d never say this, but I actually enjoyed the car buying experience with the team there. The best car buying experience I’ve ever had hands down. Honest. No bait and switch. No hard sell. Big shoutout out to sales professional Dawayne Jefferson, who came into work on his day off between the holidays to make the deal happen. This shows his hard work, professionalism, and commitment. He was very friendly, accommodating, knowledgeable, and straight with me. Also, big shoutout to Business Manager Christine Cline for getting me the best financing available that stayed within my budget. Again, no hidden charges. No bait and switch. Clear explanation of various financing choices and the terms and conditions. This place gets rave reviews because they deserve it. Shop here first. I wish I had. It would’ve saved me a lot of frustration. Kia of Bayside is that good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to provide us with such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome vehicle! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Bayside Waldorf of Kia!

By far, the best Dealership I’ve ever bought from

Shop here first if you can!!! I would give Kia of Bayside 6 stars if I could. I thought I’d never say this, but I actually enjoyed the car buying experience with the team there. The best car buying experience I’ve ever had hands down. Honest. No bait and switch. No hard sell. Big shoutout out to sales professional Dawayne Jefferson, who came into work on his day off between the holidays to make the deal happen. This shows his hard work, professionalism, and commitment. He was very friendly, accommodating, knowledgeable, and straight with me. Also, big shoutout to Business Manager Christine Cline for getting me the best financing available that stayed within my budget. Again, no hidden charges. No bait and switch. Clear explanation of various financing choices and the terms and conditions. This place gets rave reviews because they deserve it. Shop here first. I wish I had. It would’ve saved me a lot of frustration. Kia of Bayside is that good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your positive feedback! We are so glad you had a wonderful experience! We hope you see you again in the future! We take pride in our customer service, and we're happy to know you got great service from our team! Thank you for choosing Bayside Waldorf of Kia!

Wonderful servicing of my truck.

Excellent Service on car maintenance. Friendly and competent staff who greet you upon entering. My car is ready when promised. I trust Kia in Waldorf to correctly service my truck. Will not go elsewhere for service. They make you feel like family. Clean waiting room, bathroom, great tv, complimentary coffee, etc.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the five stars! We're glad to hear that your visit with us here at KIA of Waldorf was such a positive one. We hope to see you back for all of your future automotive needs!

Our favorite dealership

Great staff. Wonderful ses department and helpful service department. We have purchased our last two cars here. We already plan to buy our next car here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your review! We're so happy that you can trust our team for all of your future purchases! -KIA of Waldorf

Kia of Waldorf - Love their show room!

Kia of Waldorf - Love their show room! The facility was immaculate, and everyone was more than accommodating and professional. From the Sales Department, Chris Austin, to Financing, Janet Poloski, everyone, made our car shopping experience and purchase a breeze. We couldn’t of had a better sales representative, Mr. Wayne Martin to guide us through our recent Telluride purchase. Mr. Martin was so easy to connect with! He answered all of our questions, was more than accommodating, very knowledgeable, and made sure that the time spent with us, covered all of our questions and concerns. Mr. Martin made purchasing our Kia Telluride a pleasure. Mr. Martin’s professionalism, and knowledge of the vehicle, was extraordinary. Technology over the years has changed, and his goal from the beginning, was to make sure that we were given the time, to understand all the details and technology the telluride offered. Thank you again Kia of Waldorf!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Mary & Lloyd - thank you so much for the kind review! We're happy to hear you had a great experience with Wayne and the rest of the team here at KIA of Waldorf and hope you enjoy your beautiful new Telluride. Please don't hesitate to reach out if we can be of service again in the future!

My experience with Mr. Wayne Martin at Kia of Waldorf was...

My experience with Mr. Wayne Martin at Kia of Waldorf was PHENOMENAL! I highly recommend Mr. Wayne Martin and Kia of Waldorf! I purchased a 2022 Seltos, and it was, by far, the best new car buying experience! Mr. Martin is patient, understanding, knowledgeable, and accommodating. As Mr. Martin explained the feature of the vehicle, knowing that the vehicle was a surprise gift for my wife, he allowed me to video record him as he introduced each feature of the vehicle. During the recording, he purposely talked to my wife; mentioning her by name, as he demonstrated the features. If you would like a great auto buying experience, I highly recommend Mr. Wayne Martin!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It was our pleasure to show you and your wife into the 2022 Seltos! We know you'll love the smooth and stylish ride of this model and are so grateful to have you as a customer! We'll be sure to share this with Wayne and the team! Thank you for coming to KIA of Waldorf!

Great buying experience! All of the staff acknowledged...

Great buying experience! All of the staff acknowledged me. JC was very personable and made it an enjoyable experience. I will definitely recommend this dealership to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

This review means more to our team than you know! Thank you for being a KIA of Waldorf customer!

Andy Torres made my first car buying experience easy. He...

Andy Torres made my first car buying experience easy. He provided lots of information about the vehicle, including its Carfax and State Inspection reports. Andy was friendly and kept me company while waiting for everything to be finalized.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for including the KIA of Waldorf team in your exciting milestone, Molle! We appreciate you taking the time to leave Andy your five-star review and rating, and we are so glad they could help make this dream a reality for you! We hope you love your vehicle!

I never had an experience as great as I had purchasing a...

I never had an experience as great as I had purchasing a new KIA Telluride.SX Prestige from KIA of Waldorf, MD. Absolutely no pressure and less expensive than other dealerships. Sales rep Cindy Holcomb and manager Chris Austin made buying a new car friendly and painless. I respect the sales group at this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Telluride SX! We are so happy you found a great deal with Cindy and Chris! Thank you for the five-star review and for choosing KIA of Waldorf!