Reviews
Andy Torres made my first car buying experience easy. He...
Andy Torres made my first car buying experience easy. He provided lots of information about the vehicle, including its Carfax and State Inspection reports. Andy was friendly and kept me company while waiting for everything to be finalized.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for including the KIA of Waldorf team in your exciting milestone, Molle! We appreciate you taking the time to leave Andy your five-star review and rating, and we are so glad they could help make this dream a reality for you! We hope you love your vehicle!
I never had an experience as great as I had purchasing a...
I never had an experience as great as I had purchasing a new KIA Telluride.SX Prestige from KIA of Waldorf, MD. Absolutely no pressure and less expensive than other dealerships. Sales rep Cindy Holcomb and manager Chris Austin made buying a new car friendly and painless. I respect the sales group at this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Telluride SX! We are so happy you found a great deal with Cindy and Chris! Thank you for the five-star review and for choosing KIA of Waldorf!
Kia of Waldorf gave me a great deal on my car and were an...
Kia of Waldorf gave me a great deal on my car and were an extremely friendly, personable group of people to work with. I’m very happy with my purchase and experience there!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This review is so great to see! Thank you for your great rating! – KIA of Waldorf
Great Service fast delivery. Went to look at Black Kia...
Great Service fast delivery. Went to look at Black Kia Soul, none in stock but Chris Adkins and Vincent Stepney found me something close by,
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for visiting us at KIA of Waldorf! We greatly appreciate your 5 stars!
What a fantastic experience! Dawayne is so great and...
What a fantastic experience! Dawayne is so great and helped us get exactly what we were looking for! Janet, in Finance, is great too! The whole experience was outstanding and we won't go anywhere else for our car needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We're so glad Dawayne could help you have a five-star experience! We appreciate you taking the time to leave us your review! - KIA of Waldorf
We couldn’t be happier with the experience and service we...
We couldn’t be happier with the experience and service we received at this Kia dealership! Every interaction we had with the staff was all very positive, and everyone was extremely helpful. Chris Austin was in constant communication with us as we tried to find the exact vehicle we wanted for our family. We also worked with Vince and JC, who did not pressure us at all, but instead, made sure we found a vehicle that was the perfect fit and we were comfortable with our decision. In finance, Janet made the paperwork simple and easy. This Kia dealership was able to help my family find the exact vehicle we wanted and worked with us throughout the entire process. I would not hesitate to recommend this dealership to anyone in the future who is looking to buy a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your five-star rating, Kerry! We're so pleased to hear Chris, Vince, JC, and Janet helped make this experience worthy of such high marks! We are so happy to have you as part of our KIA of Waldorf family! See you next time!
***Great Buying Experience started with a simple phone...
***Great Buying Experience started with a simple phone call where I was seeking information on the KIA Telluride. I was quickly won over by Mr. J.C. Rodriquez due to his friendly and courteous nature. I was sold on a beautiful New car at a great price. Great working with the Sales manager Chris as well as Janet in the Finance department, all were far the best dealership team that I have ever worked with. My family and I are very happy with the product and service from Bayside Kia of Waldorf.***
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your buying experience with our team at KIA of Waldorf! We are so glad to hear you and your family are happy with your purchase and our services! Take care!
Great Experience
First, I bought a car that was very limited in quantity. Second, this dealership is 1 away from my home. They exceeded all of my expectations. Randy was very helpful from the beginning. When I first called about this vehicle, he personally went to check it out and returned my call within 3 minutes. He had everything ready to go when I got there and I was able to test drive the vehicle. I felt like they were fair with the negotiations and didn’t try and add or switch anything to the price. They also gave me more back on my trade than car Max offered. The finance department was excellent and very smooth. They all stayed until after closing so I could drive off with my new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for sharing your buying experience with the KIA of Waldorf team! We're so glad to hear everything went smoothly and you drove away happy! We hope you love your new ride, and we'll see you on the road!
need informed wait time
I had an appointment and wasn't informed about 1/2 hr. delay in starting service. It would be better to let customer know when they are backed up. Didn't mind waiting, once service started was informed on progress, so up front is the issue.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your honest feedback, Dawn. We will use your comments to improve in the future! Thanks again and we look forward to the opportunity to work with you again.
I had a very good experience with the sales staff at...
I had a very good experience with the sales staff at Bayside Kia of Waldorf. The salesman I worked with, Manny, was friendly, professional, answered all my questions, and I believe we worked out a good deal. Make no mistake, just as at any dealership, you will have to come prepared and do your research to make sure you get a fair deal. Because these guys know what they’re doing! But both Manny and Chris understood where I was coming from, and I felt that they were quite fair and transparent in negotiation. I got a CPO 2016 Kia Soul EV with low miles, at fair KBB value and a good value for the car overall (though I was hoping to get the deal of the century and go maybe 500 lower!) and Bayside Kia was able to find financing which matched my pre-approved financing rate from my bank. They were prompt and professional in replying to my initial inquiry, and so far, have been the same in following up. I would definitely recommend this dealership to others who are looking for a used vehicle. Can’t speak to their new car sales, or vehicle service quality yet, but the car I bought was delivered clean, and without issues. Their ‘Bayside for Life’ service plan does seem like a good deal for those buying a traditional gas car, and every car sold gets 1 year free oil changes and tire rotations, and a few other benefits. You can opt to pay and extend the coverage if you want. I chose not to since this EV won’t need oil changes, but it could be worth it for a gas car. Thanks Manny and Chris for the good experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We're so happy to hear that you enjoyed working with Manny and Chris and we hope you're loving your Kia Soul EV so far. Thanks again, from all of us here at KIA of Waldorf and please don't hesitate to reach out if there's anything else we can assist you with!
