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2024 state dealer award
View 2 awards
2024 state dealer award
2024 consumer dealer award

Reviews

(422 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kia of Waldorf from DealerRater.

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My salesperson, Tim, was very helpful about me getting my

My salesperson, Tim, was very helpful about me getting my car and helped me with my financing and was also very professional and was a great person to talk to. He deserves a promotion 💯

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Tim was able to assist you with your car purchase and financing at KIA of Waldorf. We appreciate your kind words and we'll see you again. Have a great ride!

I had a fantastic experience at Kia of Waldorf!

I had a fantastic experience at Kia of Waldorf! The staff was friendly and knowledgeable, helping me find the perfect car within my budget. The process was smooth, and I appreciated their honesty. I’m thrilled with my new vehicle and would highly recommend this dealership to others!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so glad to know you had a fantastic experience with us at KIA of Waldorf! Our team always aims to provide friendly and knowledgeable service. Enjoy your new KIA, and thank you for recommending our dealership!

Dawayne Jefferson did a great job.

Dawayne Jefferson did a great job. Had a great experience purchasing a new Sportage. I will definitely visit the dealership for future purchases and seek Dawayne to assist with the sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We are happy to know Dwayne was helpful and we hope you enjoy your new ride!

Friendly staff, had the vehicle we wanted and the

Friendly staff, had the vehicle we wanted and the negotiations were very fair. No pressure and overall great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

This made our day! Thank you for sharing your experience with us! We hope to see you again in the future!

Manny Sauls was attentive and friendly.

Manny Sauls was attentive and friendly. He did not give a hard sell and was honest and easy to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Alek! Thank you for your feedback about Manny Sauls. We are pleased to hear that he was attentive and friendly during your interaction. We appreciate that he maintained honesty and ease in working with you. We value your experience and strive to provide excellent customer service. We appreciate your business and hope to see you again at KIA of Waldorf!

Excellent customer service, team helped me get the price

Excellent customer service, team helped me get the price range I needed for monthly payments. The car buying process was seamless. I would recommend Bayside Kia of Waldorf.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear that our team here at KIA of Waldorf was able to help make the car buying process a seamless and enjoyable experience for you! Thank you for your business and for recommending us to others. We hope you enjoy your new vehicle and look forward to assisting you with any future automotive needs!

The best experience I've ever had buying a car.

The best experience I've ever had buying a car. My salesman Dawayne Jefferson was a true blessing. He never hassed, pushed or tried to get me to do something I didn't want to do. But he did tell me everything I needded to know about the Telluride. He was very knowledgable about the vehicles features and took the time to walk me through each one in 2 different models. And when I bought my wife back a few days later, he did the same with her. I love my Telluride, it is everything Dawayne said it would be. That you sir for your professionalism, patience and knowledge. I would refer Bayside Kia and Mr. Dawayne Jefferson to anyone I know who is looking to buy a car. Thank You!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to read about your positive experience here at KIA of Waldorf! It's wonderful to hear how much you enjoyed working with Dawayne and how helpful he was in finding the perfect Telluride for you and your wife. Thanks for choosing us and please don't hesitate to reach out if we can be of service again in the future. Take care!

This dealership delivers.

This dealership delivers. Wayne Martin and his team not only got me a new Kia Sportage they also got it in my budget price

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

This made our day! We are so happy you had a great experience with Wayne! We strive to get our customers to be happy when leaving the dealership! We hope to see you again in the future!

The people at this dealership were attentive and helpful.

The people at this dealership were attentive and helpful. They detailed the car well. I bought the car in mid March and picked it up near the end of March (it was pre-owned. Three weeks later I still do not have my Virginia tags however and it was very unclear whether I needed to get my car inspected and have the emissions test run first, or do it after getting the tags. Otherwise I liked the car and the sales experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear that our team at KIA of Waldorf was attentive and helpful during your visit and that you enjoyed the car and sales experience. However, we regret any confusion regarding the Virginia tags and emissions test. We appreciate your feedback and will use it to improve our communication moving forward. Please don't hesitate to reach out to us if you have any further questions or concerns. Thank you!

Service & repair for my car

Every time I bring my SUV in for service the Kia Team have always shown great customer service. They never disappoint. Everything is explained clearly, offered a ride if needed and everyone is friendly. I like the text messages I receive informing me step by step about about my vehicle and when it is ready. I am a true believer in valued customer service goes a long way with me and have received it every time. Keep up the great work. Will always take my vehicle to them and recommend to family and friends. Great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your review, Maria! We're so happy that you have trusted us for all of your automotive needs! We appreciate your business and look forward to seeing you next time at KIA of Waldorf!