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Jim Ellis Volkswagen of Chamblee

(997 reviews)
2020 state dealer award
View 4 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Reviews

(997 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Ellis Volkswagen of Chamblee from DealerRater.

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Milo was the best. We got in and out quickly and had a...

Milo was the best. We got in and out quickly and had a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for the positive feedback, and we hope that you have a great day!

Millo is professional, friendly. He made the transaction...

Millo is professional, friendly. He made the transaction a smooth and effortless process. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your comments keep us motivated and working hard for all our guests, Keithdixon.director! Thanks again for your business! Take care!

My experience with Millo was seamless and professional. I...

My experience with Millo was seamless and professional. I would definitely recommend working with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Tshelton2, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

Rich Kemp made it a pleasure to purchase and new car....

Rich Kemp made it a pleasure to purchase and new car. Upfront and honest, got the deal I wanted and no back and forth regarding the best deal. Excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ja_ja_jason, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

Jessica 100%

Jessica was wonderful to work with, totally recommend. Dealership has great inventory of cars. Wonderful experience overall. Would definitely buy from them again. Thanks Jessica!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your comments keep us motivated and working hard for all our guests, Laura T.! Thanks again for your business! Take care!

Highly recommend

My experience purchasing a car from Jim Ellis Volkswagen Atlanta was excellent. I worked with Jimmy Yim through the entire purchase. He was very knowledgeable about the car I was buying. I would definitely recommend Jimmy. Not only did we get a great deal, he was very easy to work with and made the process simple and fast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Your comments keep us motivated and working hard for all our guests, Dong! Thanks again for the positive feedback, and we hope that you have a great day!

Best dealership in Atlanta! I've been a customer for 17...

Best dealership in Atlanta! I've been a customer for 17 years and have always received the best sales, service and financing! Robby is the best sales professional and really understands the customer and their needs. Torre is fantastic and is extremely patient and spends time listening to what you are asking. Karl is excellent in Finance and a true professional with handling delicate information. If you haven't met these guys yet, you should stop by and say hello. its worth the trip. I guarantee you will feel a part of the family as I always have for the last 17 years. BTW on my recent visit, I bought 2 cars in 1 day! Thanks to the awesome service with a smile! -Happy Happy Customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks, Atlbeaz! We appreciate your continued business with us, and we're looking forward to your next visit! If you have any further questions, please give us a call. We're always happy to help!

GO TO JIM ELLIS VOLKSWAGEN FOR YOUR NEXT CAR!!

We had a great experience today at Jim Ellis Volkswagen of Chamblee. They went above and beyond in serving us. They were very professional, kind, informative, and above all TRUSTWORTHY. I haven't had this good of an experience at a car dealership in a while. Thanks again to Marco for his work, and for Louis, Audi Atlanta, for his reference. Well done!!! We are excited about our 2018 Atlas.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Saxon, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

Millo and Hussein were helpful professional and friendly...

Millo and Hussein were helpful professional and friendly and made the car buying process as easy as possible. I really appreciated all of the Covid safety protocols that were in place as well. I will definitely recommend Jim Ellis to friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Cindy C, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

Excellent Dealership

Zoe was very friendly and helpful. The ID4 is a complicated vehicle and she knew everything about it. Zoe was so responsive and truly cares about customers. I will only buy from Jim Ellis dealers. They really care about customer service and go above and beyond.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Naomi Akita, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for the positive feedback, and we hope that you have a great day!