Skip to main content

Jim Ellis Volkswagen of Chamblee

(997 reviews)
2020 state dealer award
View 4 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Reviews

(997 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Ellis Volkswagen of Chamblee from DealerRater.

Want to share your experience with this dealership?

Write a review

Good experience.

Good experience. Nice staff! My salesman was very nice! Even in the rain he took me upstairs to show me models I was looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I recently had the pleasure of working with Millo Antola

I recently had the pleasure of working with Millo Antola at Jim Ellis Volkswagen, and I can confidently say it was the best car-lease experience I’ve ever had! From the moment I walked in, Millo made the process smooth, stress-free, and enjoyable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

My wife and I has been clients of VW Jim Ellis of

My wife and I has been clients of VW Jim Ellis of Chamblee of over 13 years, and I couldn’t be more thrilled with the experience every time we go there! From start to finish, the team went above and beyond to ensure I was well taken care of. Milo was incredibly knowledgeable, taking the time to walk me through all my options and answering all my questions with patience and expertise. Carl and Brian made the financial aspect of the process smooth and hassle-free, explaining everything clearly so I felt confident in my decision. Milos’s attention to detail during the delivery made me feel like I was truly getting personalized service. The entire team at VW Jim Ellis of Chamblee made my car-buying experience seamless, professional, and enjoyable. I left feeling excited and confident in my new vehicle, knowing that I received excellent customer service and the right car for me. Highly recommend this team for anyone looking to buy a new or used car – they truly make it a standout experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Majin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Thanks for excellent customer service and a big support

Thanks for excellent customer service and a big support to have my new car for a new year of 2025

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

My sale person Millo was outstanding.

My sale person Millo was outstanding. He went over and beyond with assisting me through out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Ali was such a pleasure to work with!

Ali was such a pleasure to work with! She felt more like a friend than a salesperson. She was very patient with me and did not pressure me into getting something I did not want.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Marjorie, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Volkswagen of Chamblee. We are always more than happy to assist you if anything else comes up. Take care!

Millo: knowledgeable, courteous, non-pushy and a very

Millo: knowledgeable, courteous, non-pushy and a very pleasant person to work with! He even continued to help me after the purchase explaining details and helping me set up cell phone, etc. Of all the years that I have been dealing with this Volkswagen dealership, it was the most pleasant experience and revived my faith in the dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

This location hires employees that will steal your

This location hires employees that will steal your belongings. I went in for service that usually requires one day to complete. I was later informed that I needed an engine seal service. It took 6 weeks for my services to be completed. Upon vehicle pickup, I discover that my vehicle has been rummaged through and my firearm has been stolen. No resolution/compensation was offered for the poor service. DO NOT DO BUSINESS WITH THIS COMPANY. AGAIN, THEY HIRE THIEVES!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No

Sales process was nice and easy.

Sales process was nice and easy. Everyone from my client advisor to sales manager to finance manager was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for sharing your experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

I had a really positive experience at Jim Ellis

I had a really positive experience at Jim Ellis Volkswagen of Chamblee. Chaney Moore was my sales associate. He was very knowledgeable about the vehicles and assisted me with my car buying. I will definitely recommend this dealership. The staff were all smiling faces and some asked if I had been helped. Jessica was awesome as well. I had an awesome experience at this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It is great to read such wonderful comments about your recent experience with us, Satisfied Customer! At Jim Ellis Volkswagen of Chamblee, we value our customers and we look forward to seeing you on your next visit. Take care!