Jim Ellis Volkswagen of Chamblee

I had a great experience. Even though it was an easily fixed problem they had me in and out in no time. Neil answered all my questions and made me feel comfortable about what was going on with my car. THANK YOU!

Great dealership staff and service, satisfied with overall experience

I had a very positive experience with VW Jim Ellis Chamblee, especially with Andy Mroczka. Seeing that my car needed fixing, he set out to help me. Clear and honest. I highly recommend VW Jim Ellis and Andy.

I had an awesome customer experience at Jim Ellis VW of Chamblee! My Sales Rep., Jessica Atkins was very empathetic towards my needs and concerns related to purchasing a vehicle. She made me feel comfortable from the beginning of our encounter until the end. I was treated with the utmost respect the entire time. The dealership takes great pride in ensuring an overall positive customer experience. Needless to say, they exceeded my expectations, and I am a very satisfied customer. I would highly recommend if you are in the market for a new or pre-owned vehicle to check out what Jim Ellis VW of Chamblee has to offer. Telva Chafin, Ringgold, GA

I had an awesome customer experience at Jim Ellis VW of Chamblee! My Sales Rep., Jessica Adkins was very empathetic towards my needs and concerns related to purchasing a vehicle. She made me feel comfortable from the beginning of our encounter until the end. I was treated with the utmost respect the entire time. The dealership takes great pride in ensuring an overall positive customer experience. Needless to say, they exceeded my expectations, and I am a very satisfied customer. I would highly recommend if you are in the market for a new or used vehicle to check out what the Jim Ellis VW of Chamblee has to offer.

I couldn't be more pleased by our experience with Millo & Isaac. Not only did I get a stellar pre-owned car (exactly what I was looking for), Millo understood why it had to be *that* car. Isaac then hustled to make it happen. I've enjoyed every time I've gotten behind the wheel over the past week and more importantly, haven't doubted my decision, the car, or whom I purchased it from. More than worth the two-hour drive for an outstanding dealership. Ausgezeichnet.

Today was my first visit to this location. I have been working with Chris Anderson since 2015 and he invited me to try this location. I trust his judgment and he helps me keep up with my car maintenance. I will be back.

Have been coming here for service on my VW for 4ish years and service has always been excellent. Recently it was time for an upgrade so I came back to visit my regular sales guy (Deni H) who I had bought two previous VW's from at a different VW dealership. Highly recommend Deni @ Jim Ellis VW Chamblee if you need a new VW in the Atlanta area.

I have never written a review on Yelp before but I could not walk away from this experience for fear of other customers feeling scammed by Rudy Malaver and the recurring Sunroof leak issue in the 2016 VW Golf. Overall, a vehicle with a sunroof issue was sold to me in 2020 by Zoe Ray. Upon discovery of the leak, it was promised it would be repaired prior to purchase. Two years and three repairs later, I am paying out of pocket to solve this same issue. Now that the car is no longer under warranty, I am told that the sunroof issue was due to "external debris" and is no longer covered under warranty. While explaining this recurring issue, Rudy insisted I should keep my car in a garage. He proceeded to show me pictures of dirt and leaves on the sunroof. Upon investigating this issue, there have been multiple issues reported to VW for Golfs having persistently leaky sunroofs. I can't help but assume Jim Ellis VW was aware of these Class Action Lawsuits and intentionally sold me a Lemon, knowing they would be filling their pockets for an issue with ongoing repairs. I was gaslit that this issue resulted from a lack of proper maintenance vs. the reality of a manufacturer defect. I have spent hours and thousands of dollars to find a solution.

Very very deceitful sales department; manager included. DO NOT GO TO DENI as your sales advisor!!!!!! Totally DID NOT disclose true condition of car. Save yourself the trouble and GO SOMEWHERE ELSE. I put down 4,000 plus paid 3 months in advance only to still be paying out on repairs not even TWO months after purchasing the car. Smh. Learn how to have integrity and honesty before you sell a car. THIS LOCATION HAS COMPLETELY RUINED THE JIM ELLIS BRAND.