Skip to main content

Jim Ellis Volkswagen of Chamblee

(997 reviews)
2020 state dealer award
View 4 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Reviews

(997 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Ellis Volkswagen of Chamblee from DealerRater.

Want to share your experience with this dealership?

Write a review

Thank you!!

My husband and I had been online car shopping for cars and so happen we ran across you guys for my Kia Optima. I am happy we did! JESSICA was hands down amazing she had wonderful customer service very professional and made my experience 10 times better then when I purchased my hyundia 6 years ago! Issac was awesome as well great customer service understanding and patient. You guys made my day and made everything easy and timeless.. we will definitely be returning!! Just a good atmosphere all together when we walked in Jim Ellis Vw. I also loved that Jessica knew who I was as soon as I walked through the door. You go Jessica!!! One more thing we never stepped foot in Vw before, Jessica even educated us about Jim Ellis and how long they have been around. Jessica is definitely good at what she does. Thank you again nothing but huge smiles from this way!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Shala Turner, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Volkswagen of Chamblee, we value our customers and we look forward to seeing you on your next visit. Take care!

Very nice experience

I had a smooth process with purchasing a vehicle at Jim Ellis. I had the help of Jessica Atkins and Andrew Mills. The facility was clean and everyone was friendly. Thank You!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Deja D., your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

Millo was very kind and helpful while I was on the market...

Millo was very kind and helpful while I was on the market for my first car. He answered all my questions, communicated often, and made the process as smooth as possible for me. I highly recommend seeing Millo at Jim Ellis VW!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Bholme, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

Had the best experience with Jessica! She was very...

Had the best experience with Jessica! She was very friendly and helped us find the perfect car. Couldn’t be happier with either our purchase or our experience. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Wjg, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

Phenomenal, excellent, professional, dedicated, accurate...

Phenomenal, excellent, professional, dedicated, accurate and nothing but the best at The dealership. The best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Jim Ellis VW + Jessica are the BEST

I have to give a HUGE shoutout to Jessica at Jim Ellis VW of Chamblee for providing me with the best car buying experience. You were incredibly personable, helpful patient and understanding. I LOVE my new Tiguan. Thank you for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Emma, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

Millo & the rest of the team at Jim Ellis VW made the car...

Millo & the rest of the team at Jim Ellis VW made the car buying process as smooth & stress-free as possible! From test drives to finding the perfect fit for me (& securing the last one available!), Millo was extremely helpful, accommodating & knowledgable throughout the whole process. I am absolutely in love with my new 2022 Tiguan SE R-Line Black! I would definitely recommend him & the Jim Ellis VW crew for your next vehicle purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My Sales Rep "MILO" was EXCEPTIONAL in his CUSTOMER...

My Sales Rep "MILO" was EXCEPTIONAL in his CUSTOMER SERVICE! I Purchased a 2019 Atlas with Milo and because of his Exceptional Customer Service I went back to Him and purchased a 2020 GTI. GREAT CUSTOMER SERVICE!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks, Ap6! We appreciate your continued business with us, and we're looking forward to your next visit! Thanks again for the positive feedback, and we hope that you have a great day!

Great all around service from the first phone call to...

Great all around service from the first phone call to when I drove out of the dealership with my new 2022 Passat.Great Job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Lillymorris10, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

Millo was so easy to work with. The entire team was...

Millo was so easy to work with. The entire team was incredible. Will definitely return in the future. Can’t say enough about Millo, excellent customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Makjr67, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!