Reviews
I had a very pleasant experience at AutoNation with my
I had a very pleasant experience at AutoNation with my sales representative Jerry. He made sure we had water to drink and that we were comfortable, and gave thorough explanations throughout the time spent there. He even make sure that when we exited onto 198, that the traffic was clear. Jerry was very knowledgeable about the car. I did not need financing, but I was still offered a different extended warranties and that was the only information I felt was thrust on me. When I asked about the battery , because the car had given trouble to start because someone left the lights on, service department, put a new battery in. So all in all a smooth experience.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi Susan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Nice and friendly people - dedicated to their service -
Nice and friendly people - dedicated to their service - with the few services since August 2023, they relay their observations to you in a very friendly manner albeit letting you know the importance!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your positive comments about AutoNation Chevrolet Laurel! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great job by all Jerry and the staff provided high level
Great job by all Jerry and the staff provided high level service. Excellent job by the team
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
New Car Purchase !
I Had The Most Amazing Car Buying Experience. I Did The Application Online And Within 3 Hours I Received A Call Telling Me Congratulations I Could Pick Up My Brand New 2024 Malibu. When I Got To The Dealership The Customer Service Was Outstanding, It Was As If I Was The Only Customer. I Would Recommend AutoNation Laurel For Your Car Buying Needs, Ask For Richard He Was A Awesome Sales Rep And Travis Made Me Feel Very Confident Closing My Deal!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for the warm recommendation of the team here at AutoNation Chevrolet Laurel. Don't hesitate to call us if you ever need anything. Be safe on the road!
Norwood did a lot of footwork between two buildings -
Norwood did a lot of footwork between two buildings - Manager found vehicle that just arrived - Finance Manager was direct, to the point and smooth as Silk - Glad I stopped in AUTONATION Of Laurel
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Carter, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Automation at Laurel
Couldn't ask for a better team at AutoNation when it came to the purchase of my vehicle. Straightforward, professional, and knowledgeable about the different vehicles I was considering.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Cynthia, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Advertises vehicle, doesn't have it in stock.
Advertises vehicle, doesn't have it in stock. Says it's in transit but also doesn't allow deposits. So I don't understand. You advertise the vehicle, it isn't in stock, you can't leave a deposit. What are you even advertising then? Asked three times for an email outlining what options are on each vehicle and even that wasn't sent over.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi, we appreciate you taking the time to respond. The staff at AutoNation Chevrolet Laurel take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (240) 339-3932 to discuss what we can do to help.
Great dealership!
Great dealership! I would recommend them to everyone that is looking for their next vehicle. Ask for Farid Saidi, great sales guy and extremely helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found Farid to be so supportive during your experience here at AutoNation Chevrolet Laurel. Thanks for the recommendation, and have an amazing day!
2024 trax
This is my 2nd time buying a car from this location and i had absolutely no problem. 1st car was a 2017 Hyundai and now i have a 2024 Trax. I definitely recommend to get a vehicle from here.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Germikka, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Chevrolet Laurel and we hope to be of service again in the future.
Service
Great service ?? got in and out early they even took care of the nail in my tire
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Don, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!