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AutoNation Chevrolet Laurel

(729 reviews)
Visit AutoNation Chevrolet Laurel
Sales hours:
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Sales
Monday 8:30am–9:00pm
Tuesday 8:30am–9:00pm
Wednesday 8:30am–9:00pm
Thursday 8:30am–9:00pm
Friday 8:30am–9:00pm
Saturday 9:00am–7:00pm
Sunday Closed
New (877) 338-2599 (877) 338-2599
Used (888) 242-3112 (888) 242-3112
Service (866) 537-0406 (866) 537-0406

Reviews

(729 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chevrolet Laurel from DealerRater.

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They help me get what I wanted and they are very

They help me get what I wanted and they are very straightforward I appreciate it and look forward to working with them again in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

Dan & Angelika were fantastic to deal with.

Dan & Angelika were fantastic to deal with. They bent over backwords to make sure everything was perfect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

I went to the location in Laurel today to purchase a

I went to the location in Laurel today to purchase a vehicle in the process of checking out the vehicle there was three symbols that was on the vehicle alerting me that there was a problem with the vehicle so the customer service rep that was helping me. He went all out to try to fix the problem, but told me I could go ahead and take the vehicle home and when they could repair it, I just bring it back and it will be no charge to me. I told him once the vehicle is done correctly then I would just come in and purchase it. Also I was in a trade in car so as the representative was speaking to his manager, Mr. Tony, he was asking him how much was they gonna give me for my Car that I bought there and his response was she didn’t purchase the vehicle so she don’t need to know what the amount was so keep in mind i’m sitting here in the office, listening to this manager tell his employee that I could not believe it. I would advise anyone do not go purchase no vehicle from them I would never ever step foot into that location again and I had cash to purchase but the representative I had mr Sadie was great with his customer service so if you if you go to look for the 2012 Mercedes-Benz SL 550 there is a problem with it

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Lashawn, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (240) 339-3932 to discuss what we can do to help.

Fue un buen servicio y los travagantes muy amables

Fue un buen servicio y los travagantes muy amables siempre dan un buen servicio muy amables

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hola, ¡nos complace saber que tuviste una experiencia tan positiva con nosotros, Isaías! No dudes en pasar por aquí si alguna vez necesitas más ayuda.

Great service and they treat me like family.

Great service and they treat me like family. I’ve been coming here for years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

I must say Oscar always gives me great customer service.

I must say Oscar always gives me great customer service. I'm grateful. Love my truck. They keep it running smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

I have purchased multiple cars (2024 C8 most recently),

I have purchased multiple cars (2024 C8 most recently), Keith and his Team have always been very fair with asking price and trade value which is what a car buyer could only hope for. Will continue to do business with Darryl and Keith in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

Very helpful; very knowledgeable; and friendly.

Very helpful; very knowledgeable; and friendly. I also appreciated being informed of any additional services recommended for my vehicle as well as the cost(s) associated, beyond the service needed that day. Thank you Auto Nation Chevrolet Laurel.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

You have to visit AutoNation Chevorlet

This is the friendliest auto dealership I’ve ever visited Out of the six new cars I’ve bought this dealership is the best the friendliest and most professional from the sales associate to the financial expert I sat down with they all made my wife & I feel like there family not they weren’t pushy they listened to our wants and needs and fit us in the car that is perfect for us I would recommend this dealership to anyone & everyone Thank you Auto Nation Chevorlet we will be back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Keith, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

You have to visit AutoNation Chevorlet in Laurel to see

You have to visit AutoNation Chevorlet in Laurel to see how friendly these sales associates are from the salesmen & women to the Finance team we have never been treated more friendlier or professionally like this dealership treats everyone after stop here for our new car we won’t go anywhere else from now on

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!