Reviews
Good work and good service and timeliness was very good
Good work and good service and timeliness was very good and detailed explanation on repair
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jon, it means so much to us to see your review! Thanks from the team at Hoffman Audi of East Hartford.
Great staff and very professional attitude.
Great staff and very professional attitude. Always timely service and a clean delivered automobile. Videos also helpfu.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your positive experience with us at Hoffman Audi of East Hartford! We're delighted to hear that our staff and services met your expectations. We look forward to serving you again in the future!
Athena is always so helpful and pleasant.
Athena is always so helpful and pleasant. She's fast and efficient and thorough. Definitely an asset to the dealership service area.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for highlighting Athena's exceptional service at Hoffman Audi of East Hartford! We're delighted to hear she made your experience fast, efficient, and pleasant. We appreciate your feedback and look forward to serving you again!
Showrooms were nice and all vehicles available to see.
Showrooms were nice and all vehicles available to see. Salesman Miguel Torres was great to work with. Took his time to show us used and new vehicles, we decided on the new. He went over all the setup and operation of the car upon pick up. Would recommend to others
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us at Hoffman Audi of East Hartford! We're delighted to hear that Miguel provided excellent service and helped you find the perfect vehicle. Enjoy your new car, and we appreciate the recommendation!
The service was exceptional and professional.
The service was exceptional and professional. Dan and the team were accommodating Outstanding as always!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Paul, we're delighted to hear that Dan and the team provided exceptional service at Hoffman Audi of East Hartford. Thank you for your kind words!
From the time I pulled my car in for service to picking
From the time I pulled my car in for service to picking the car up everyone I dealt with was courteous and professional, while the service on the car was done without any issues. When having maintenance done on a car it’s always tempting to shop around to save money, especially when the car is past warranty. But it’s money well spent to go to Hoffman Audi for the quality of the work and the customer service Hoffman is committed to providing.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Paul, we're delighted to hear that our team at Hoffman Audi of East Hartford provided you with courteous and professional service. We appreciate your trust in us for quality work and customer care. Thank you for choosing us!
The Hoffman service team went above and beyond to help
The Hoffman service team went above and beyond to help take care of of our son’s car while he is away at college and he was treated like a member of their family
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that our Hoffman Audi of East Hartford team made your son's experience feel like family! Thank you for sharing this wonderful feedback.
My service visit to Hoffman Audi of East Hartford went
My service visit to Hoffman Audi of East Hartford went smoothly. They have their system down pat. Robert was very professional and patient with all my questions. My car was finished quickly and correctly, thank you Rocky. The car was returned to me washed, dusted, and vacuumed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dan, we're delighted to hear that your service visit went smoothly at Hoffman Audi of East Hartford. It's great to know Robert and Rocky provided professional care and attention to detail. We appreciate your feedback!
Great customer service by Rocky Subramani, the Service
Great customer service by Rocky Subramani, the Service Advisor. He advised what servicing had to be done, explained the cost , and arranged for the servicing to be done promptly and proficiently. Rocky is to be commended for his competency.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dave, we're delighted to hear that Rocky provided you with excellent service at Hoffman Audi of East Hartford. Thank you for recognizing his efforts and sharing your positive experience!
Insightful, reliable, and straight to the point great
Insightful, reliable, and straight to the point great advice Mechanic did a great job diagnostically wise, but the prices are insane to fix my car. I would have to pay off my car to fix it and that’s not cool.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Mark, I'm glad to hear you found our diagnostic service helpful. We understand that repair costs can be a concern, and we strive to offer competitive pricing. I will have your service advisor reach out to you as soon as possible to see if you'd like to discuss your options further or have any questions. Thank you, Jim Berube - Service Manager - jim.berube@hoffmanauto.com