Reviews
Excellent service as usual.
Excellent service as usual. Great communication of status. Thanks for the great service.Thank you Athena and Kevin Beidleman.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Piotr, we're delighted to hear that Athena and Kevin provided excellent service at Hoffman Audi of East Hartford. Thank you for your kind words and continued support!
Excellent service as usual.
Excellent service as usual. Great communication of status. Thanks for the great service.Thank you Athena and Kevin Beidleman.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Athena and Kevin provided excellent service at Hoffman Audi of East Hartford. Thank you for your kind words, and we look forward to serving you again!
Really loved this dealership , very professional and
Really loved this dealership , very professional and courteous. Will use them all my Audi needs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's an honor to have earned your loyalty, Siobhan! Thanks for all your support of Hoffman Audi of East Hartford.
Had a recall on my A7.
Had a recall on my A7. They explained the situation and told me up front it required an overnight. Car was done on time, washed and ready when I arrived. Very good communication.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that your recall experience was smooth and well-communicated at Hoffman Audi of East Hartford. Thank you for trusting us with your A7, and we're glad everything went as planned!
Service that I get was very good it can definitely
Service that I get was very good it can definitely recommend the service at Audi Hoffmann
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Daniel, we are glad to hear that your service was top-notch! We appreciate your recommendation and wish you safe travels ahead! -- The Hoffman Audi of East Hartford Team
The young lady Jennifer whom I was texting with is
The young lady Jennifer whom I was texting with is responsible for making the sale. She was the only one who kept me informed from the beginning to the end! The salesman handled the purchase and the finance person closed out the deal trying to sell me aftermarket products which I might have purchased if they did not add a $598 add on to the paperwork at the last minute. I would have also financed part of the purchase if the finance guy had ever gotten back to me prior to the day of the sale instead, I showed up with a check and paid for the car in full.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
John, this is Mike Telep, General Sales Manager for Audi of East Hartford. Thank you for sharing your experience with us at Hoffman Audi of East Hartford. We're glad to hear Jennifer was helpful throughout the process and appreciate your feedback regarding the finance aspect. Your insights are valuable as we strive to improve our services! Please reach out to me directly to discuss any further concerns about your buying experience at 860 290 6111 or email at mike.telep@hoffmanauto.com. I am glad your overall purchase experience was a pleasant one and looking forward to assisting you in the future.
Got a great car at an acceptable price excellent service
Got a great car at an acceptable price excellent service Delivered with a smile and a full tank of gas thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Stephen, we're delighted to hear you enjoyed the excellent service and your new car from Hoffman Audi of East Hartford. Thanks for choosing us!
Professionalism and courtesy are the reasons I continue
Professionalism and courtesy are the reasons I continue to use the dealership Otherwise independent shop would get my business
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for highlighting the professionalism and courtesy of our team at Hoffman Audi of East Hartford. We're grateful for your continued trust in us, and we're here to assist with any future needs!
Rocky and the entire team did an amazing job.
Rocky and the entire team did an amazing job. Happy with service but thought it was price wise too expensive .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Monica, thank you for sharing your feedback! We're glad to hear Rocky and the team provided great service at Hoffman Audi of East Hartford. We appreciate your input on pricing and will take it into consideration.
I recently had a challenging service in the sense that it
I recently had a challenging service in the sense that it was a multi tiered repair. They had to tackle A and then if that did't work go to plan B and then if all else failed resort to plan C, And the point is I was so impressed by the depth of explanation that was provided to me and the fact that my car was retuned in the time originally estimated, that I felt compelled to share my satisfaction with Rocky, Chris and all the people at Hoffman Audi Service. It's a difficult time in this industry it seems, so it is all the more confidence inspiring to deal with people who are professional and courteous. I couldn't be more pleased with the service I have received there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're delighted to hear that our team at Hoffman Audi of East Hartford provided thorough explanations and timely service. Your satisfaction is important to us, especially during these challenging times in the industry. We appreciate your support!