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Nelson Mazda Murfreesboro

(1,315 reviews)
Visit Nelson Mazda Murfreesboro
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–6:00pm
Sunday Closed Closed
2023 state dealer award
View 7 awards
2023 state dealer award 2015 state dealer award 2014 state dealer award
2023 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 259-2126 (877) 259-2126
Used (877) 298-6164 (877) 298-6164
Service (866) 901-4243 (866) 901-4243

Reviews

(1,315 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nelson Mazda Murfreesboro from DealerRater.

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Great dealership...

Everything was very professional. Nelson Mazda understands what the car buyer wants from a car dealership . looking forward to working with them again. They are very much on top of every aspect of buying, supervising your purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good experience

I love the video showing the inspection of my car. Everyone is very nice and professional. When there was a discrepancy with my bill they were quick to make the adjustment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Friendly and knowledgeable

I have dreaded buying a vehicle for so long, but buying from Nelson Mazda was actually an enjoyable experience. Working with one person throughout the process was so much easier than having middle men. Daniel was very helpful, but didn’t pressure my husband and I at all. He stayed late to help us and gave us plenty of time to think over our purchase. He answered our many questions thoroughly. Everyone we came in contact with at the dealership was very friendly and helpful. Knowing that this is the dealership we will bring my car back to for routine maintenance is part of why we ultimately decided to buy a Mazda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Pleasantly surprised purchase

This dealership is no pressure one price shopping. I received a fair price for my trade(actually traded two cars in). The facility is state of the art. Salesman Sean Turner was very like able and friendly. I may bring my daughter in soon to look for a car👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Be educated

Big selection of used cars available. Some have obviously been repaired, know what your looking for . Finance it through somebody else, their rates are ridiculous .

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fantastic

Just a smooth transaction from beginning to end! Daniel was great to work with. I’d definitely recommend him and the dealership. Thank you so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Helpful, Accommodating and Loyal

They are very helpful and over the years I have taken my car to them they have never pushed for an unnecessary repair. At the end of every inspection they send you a video summarizing the condition of your vehicle which is very helpful. During a recent repair they were very accommodating of my schedule.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Personal very friendly and helpful.

I own 2 Cx5 a 2015 and recently purchased a 2019 sales person are very helpful. not pushy very knowledgeable. Helped me with the right vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience.

Great experience overall. Everyone was nice and welcoming upon arrival. The test drive was longer than any one I’ve had and it took us on multiple different types of roads. Would recommend this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great salesman and great service department.

I continue to come back to Nelson Mazda because of the people. Lonnie the service manager in Murfreesboro is exceptional I have been with Mazda since 2006. When I need service it feels like I am visiting family. I always ask for Umberto when purchasing vehicle. He is very professional and trust worthy. He has also sold vehicles to my daughter and Granddaughter..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.