Reviews
Great dealership...
Everything was very professional. Nelson Mazda understands what the car buyer wants from a car dealership . looking forward to working with them again. They are very much on top of every aspect of buying, supervising your purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good experience
I love the video showing the inspection of my car. Everyone is very nice and professional. When there was a discrepancy with my bill they were quick to make the adjustment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Friendly and knowledgeable
I have dreaded buying a vehicle for so long, but buying from Nelson Mazda was actually an enjoyable experience. Working with one person throughout the process was so much easier than having middle men. Daniel was very helpful, but didn’t pressure my husband and I at all. He stayed late to help us and gave us plenty of time to think over our purchase. He answered our many questions thoroughly. Everyone we came in contact with at the dealership was very friendly and helpful. Knowing that this is the dealership we will bring my car back to for routine maintenance is part of why we ultimately decided to buy a Mazda.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pleasantly surprised purchase
This dealership is no pressure one price shopping. I received a fair price for my trade(actually traded two cars in). The facility is state of the art. Salesman Sean Turner was very like able and friendly. I may bring my daughter in soon to look for a car👍
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Be educated
Big selection of used cars available. Some have obviously been repaired, know what your looking for . Finance it through somebody else, their rates are ridiculous .
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Fantastic
Just a smooth transaction from beginning to end! Daniel was great to work with. I’d definitely recommend him and the dealership. Thank you so much.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Helpful, Accommodating and Loyal
They are very helpful and over the years I have taken my car to them they have never pushed for an unnecessary repair. At the end of every inspection they send you a video summarizing the condition of your vehicle which is very helpful. During a recent repair they were very accommodating of my schedule.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Personal very friendly and helpful.
I own 2 Cx5 a 2015 and recently purchased a 2019 sales person are very helpful. not pushy very knowledgeable. Helped me with the right vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience.
Great experience overall. Everyone was nice and welcoming upon arrival. The test drive was longer than any one I’ve had and it took us on multiple different types of roads. Would recommend this dealer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great salesman and great service department.
I continue to come back to Nelson Mazda because of the people. Lonnie the service manager in Murfreesboro is exceptional I have been with Mazda since 2006. When I need service it feels like I am visiting family. I always ask for Umberto when purchasing vehicle. He is very professional and trust worthy. He has also sold vehicles to my daughter and Granddaughter..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car