Reviews
I received great friendly service and reasonable prices.
The service department went above and beyond in an unforseen maintenance issue. I was pleased with the outcome of the situation. I have all of my maintenance done there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fine service; Excellent Staff
Thanks to Allen and the service crew for getting me in and out. And the spacious waiting area makes the stay just that much easier.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service on Mazda6
Great diagnostics, kept me informed at all stages of repair, excellent customer service, as always. Most importantly, I trust them. Happy to do business with Nelson Mazda.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
awesome experience!!!
great customer service i ever had. they are very welcoming and the service is very quick. facilities are great and Allen is best person to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service
Love the video I got showing me everything about my car. Everyone at the dealership is so friendly and the service was completed fast. I love my Mazda and have recommended one to everyone I know looking for a car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always Great Service
It's always good to interact with knowledgeable and friendly staff and technicians. The facility is also awesome! Thanks so much Nelson Mazda for choosing and training GREAT employees!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
So helpful and efficient
This is the first time I have been to Nelson Mazda in Murfreesboro for routine service on my Mazda6 that I bought in Sept. Everyone was so helpful and kind. I really loved getting the video of my service as it was being performed and everything was explained to me. Lonnie was especially great! He made sure I knew what I needed, how much it would be and so on. I cant imagine my car being in better habds
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Experienced total professional courtesy!
My experience was very pleasing. The personnel showed professionalism in all things and I would recommend this dealership to anyone. Thanks for asking me to express my views.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Breaks and rotors
All places of business have room for improvement. I knew there were light refreshment's in the waiting area , however a reminder of those items being available wouldn't hurt.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Great aervice as always
Applaud service and attention. Well done as always. Friendly and reliable and feel like my Mazda is in good care. Thanks to all. I appreciate y’all!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair