Antwerpen Volkswagen

4.3
(365 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 9:00am–9:00pm
Tuesday 7:00am–6:00pm 9:00am–9:00pm
Wednesday 7:00am–6:00pm 9:00am–9:00pm
Thursday 7:00am–6:00pm 9:00am–9:00pm
Friday 7:00am–6:00pm 9:00am–6:00pm
Saturday 7:30am–3:00pm 9:00am–6:00pm
Sunday Closed Closed
(410) 760-6300 (410) 760-6300

Reviews

4.3
(365 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Antwerpen Volkswagen from DealerRater.

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4.0

At 1st I wasn't sure this was going to work out, but...

At 1st I wasn't sure this was going to work out, but Lamont stayed on it and closed the deal!!! Happy Birthday To Me!!

Dealer response

Happy Birthday!!! and Thank you for the kind words, any chance of a five star?

4.8

Miles Chambers is the “new breed” of auto salesman! He...

Miles Chambers is the “new breed” of auto salesman! He was absolutely phenomenal in assisting me with the purchase of my vehicle! Not pushy at all but good , kind and honest guidance. Go see him for your next vehicle! Rick H

Dealer response

Thank you for the kind words

5.0

This is my second Volkswagen I’ve purchased from this...

This is my second Volkswagen I’ve purchased from this dealership. Good experience again. Treacy Hunt told me all about the ID4 a few months ago. I came back in to look at it and the next day I came in to purchase it. Max was very helpful. Part of the reason I purchased from them again is because I love the staff. My service advisor Samantha has always been great to me. Thank you Antwerpen Volkswagen.

Dealer response

Thank you for the kind words

5.0

Excellent customer services, smooth process to get us in...

Excellent customer services, smooth process to get us in our new VW. Made the process easy and we will definitely be back for our next car.

5.0

Great service simple and easy very straight forward in...

Great service simple and easy very straight forward in and out in a few minutes with exactly what I wanted

5.0

Sam was awesome! Definitely would recommend Sam for an...

Sam was awesome! Definitely would recommend Sam for an easy and seamless transaction! Will reach back out myself in a few years to trade and upgrade for sure!

4.5

Very nice and knowledgeable. Got me a great deal and it...

Very nice and knowledgeable. Got me a great deal and it was a great experience. I would do business again with him and this company

5.0

Awesome experience with all the personnel we came in...

Awesome experience with all the personnel we came in contact with. Super professional and friendly. Attentive to our needs and concerns. Would recommend friends to this dealership.

5.0

This is my 2nd purchase at Antwerpen VW. I went for their...

This is my 2nd purchase at Antwerpen VW. I went for their service and selection. Max helped me find a Car in my range that was right for me. Thanks to Antwerpen VW for helping me get back on the road.

2.2

Max was amazing but I was not in pressed with their so...

Max was amazing but I was not in pressed with their so called “best salesman,” Sam. He made the process very difficult. When he came in to talk to me, he made me feel stupid and I felt like he could care less that I was there. As I was leaving to test drive a pre-owned vehicle, he said to Max, “drop him off at school on your drive.” Being 20 years old, I want very fond of that. And then, as I was talking to Max regarding insurance on the new vehicle, I told him it would be on my USAA insurance which I pay my dad to be on and he poked his head in and said “nope, can’t be on Daddy’s insurance.” I just felt he was very rude towards me. I loved Max, he helped me out a lot.

Dealer response

I am so sorry to hear this, at any age buying a car should be a fun experience and we go out our way to create a fun safe environment to purchased a car. I am truly sorry for the comments, and they will be used for training so it wont happen again.