Reviews
Exceptional customer service.
Exceptional customer service. Great communication and efficient sales process. Tom keefe and Warren are the best. They aim to please.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was refreshing to work with Damian F.
It was refreshing to work with Damian F. Instead of pushing for a sale, he listened and respected our visit to the dealership. Damian was very knowledgeable, showing us different features and giving us all the perks. We ended up purchasing a new vehicle because of him. We also liked our finance guy (don't remember his name...blonde hair), he was a no-nonsense guy and was very professional in answering our many questions. We left feeling good about our purchase and our interactions with the two gentlemen. Thank you, Damian F., you made a stressful purchase a piece of cake!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I appreciated Robert taking the time to explore all my
I appreciated Robert taking the time to explore all my options. It was a very positive experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We've used this dealership a few times now, and every
We've used this dealership a few times now, and every time with sales and service has been a good experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Straight forward, no hassle and very friendly people at
Straight forward, no hassle and very friendly people at Brilliance Honda! From the moment we first walked in, we were greeted and were set free to look at whatever we wanted without anyone breathing down our throats. Probably the best experience car shopping that I’ve had in a long time. Richard was top notch and answered every question we had. Even Darrell in the finance department was a pleasure to work with. Overall crate set of people at Brilliance!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone was very nice and very helpful.
Everyone was very nice and very helpful. I would definitely recommend Brilliance Honda to my friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A really great experience from start to finish.
A really great experience from start to finish. Very friendly and helpful sales dept. Would recommend this dealership to family and friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
No pressure, very easy to deal with and everyone was
No pressure, very easy to deal with and everyone was nice. I would go back.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Staff was amazing and they are a very trustworthy
Staff was amazing and they are a very trustworthy dealership! Recommend to ALL wanting a NEW or USED Vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you all for doing all that you did it was amazing
Thank you all for doing all that you did it was amazing service. Robert was a very amazing person and help me understand what I was getting myself into. Thank so much for your kindness
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day. -Brilliance Honda of Crystal Lake