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Napleton Autowerks Missouri

(339 reviews)
Visit Napleton Autowerks Missouri
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (866) 208-7060 (866) 208-7060
Used (877) 880-2119 (877) 880-2119
Service (417) 449-5275 (417) 449-5275

Reviews

(339 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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New Tiguan

Easy no pressure and very knowledgeable have purchased multiple vehicles and will always come back looking forward to the electric”Bus” and customizing it the way I like.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

High pressure fuel pump warranty repair

It took a few visits to get the car to cooperate and show the fault code. Once the fault code was stored in the system and the technician was able to perform a diagnostic, it was smooth sailing. The great thing is that they won’t charge you for the diagnostic if the code doesn’t present itself and also if the problem is under warranty. Just some piece of mind knowing you aren’t out money just for showing up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service

I brought my vehicle for service, was able to make a same day appointment, the service technician provided and brief description of the mechanical issue of my vehicle, very professsiinal and great quality of the job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Keep it simple

Viewed the car test drove it bought it ,our salesman was attentive but not overbearing knowledgeable of his product,loan officer pleasant very personable and professional very comfortable experience will buy from them in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Oil change and routine maintenance.

Easy to make an appointment, got started immediately on arrival. Comfortable waiting area. I would definitely return to this dealership in the future. Doritos.are good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

2015 Macan S

I so Appreciated Springfield Porsche coming to get my car to be serviced from Columbia Missouri! I have not had time to get it serviced, so the extra mile they put forth was great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quick issue with charge points in the vehicle.

I was provided excellent customer service; including use of my salesman's personal vehicle as a loaner while the shop had my vehicle and the shop took care of my issue even though it did not reach the deductible for my Certified Pre-Owned warranty. They also seemed happy to get right to work on my issue even though I had not made an appointment. I highly recommend this shop.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly service

All of my service experiences here have been top rate. The staff is courteous and knowledgeable and do a great job at working around my schedule.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

scheduled the work, asked for vehicle to use while work was

great, always willing to make the service as pleasant as possible would have hoped to drive a porsche but what I was given was acceptable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome people to work with

Noah is by far the best sales person I have delt with. For the last 3 months I have shearched for a new SUV. He bent over backwards to help me. Also that goes for everyone I met. Very Friendly! Good people to work with. I Will be back! And I LOVE my Outlander!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.