Reviews
good service
Service writers are very friendly and helpful. Being a senior citizen I really appreciate free tire rotation on ladies wednesdays. The guys check to see whats needed for the car and work with you about getting it done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My 1st time ever!
1st time ever buying from a dealership and having a trade in. They were fairly priced to begin with, gave me a fair value on my trade in, and worked with me to get to a comprmisable price point. Zero pressure what so ever, very laid back and friendly. I've always. een terrified to step into a dealership and they walked me through every concern I had talked me through the process broke down payment and add on options. Highly recommend especially if it's your 1st time and you dont want to get the wool pulled over your eyes like some places. Real honest genuine people, very happy I made the decision
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Napleton Autowerks Service
These guys are great to works with and they do a great job. I trust them with my VW TDI and my Porsche 911 Turbo.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great
Great dealership everyone was helpful and nice. Everyone went out of their way to make the buy process fast and simple. I highly recommend this dealership
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Perfect car buying experience!
From the first phone call till the minute Ron Jones handed me the keys to my new VW Beetle, I felt like I was his only customer. I told him what I wanted. He had two vehicles parked at the front door of the dealership with I arrived. I merely had to say, "That's the one!" It couldn't have been any easier. A pleasant buying experience all the way around.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy to work with and knowledgeable!
I was very impressed when Ron met me in the parking lot while I was looking at a Jetta TDI. He was very knowledgeable and kind. For once someone actually took their job seriously and I was impressed. He knew the cars that came in that weren't even ready yet. I will definitely recommend this dealer in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best help ever
I had some of the best help finding the perfect car for my husband and I. I couldn’t be happier with what we found and the customer service was super excellent.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great buying experience
Josh was great to deal with. He listened to what we wanted and wasn't pushy. He is very knowledgeable. We recommended him to our son and he was able to help him out too. Highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great work. Almost up to Porsche standards.
Friendly staff and very helpful. Rec'd appropriate loaner, appt. time, and promptness. Service was excellent except they did not calibrate tire pressures as I would have liked after rotation tires. This sounds "catty" but just wasn't the upscale treatment and environment of other locations I've used. I do recommend and will use again - very good service location, just not quite full 5 stars
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Doesn’t get any easier.
I was looking for a very, very rare combination of car and options. They delivered as promised. Micheal helped me through the whole process with guidance and inside tips. I can’t recommend them highly enough. I’ve dealt with lots of dealerships....hands down the very best!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car