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Napleton Autowerks Missouri

(339 reviews)
Visit Napleton Autowerks Missouri
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (866) 208-7060 (866) 208-7060
Used (877) 880-2119 (877) 880-2119
Service (417) 449-5275 (417) 449-5275

Reviews

(339 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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good service

Service writers are very friendly and helpful. Being a senior citizen I really appreciate free tire rotation on ladies wednesdays. The guys check to see whats needed for the car and work with you about getting it done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My 1st time ever!

1st time ever buying from a dealership and having a trade in. They were fairly priced to begin with, gave me a fair value on my trade in, and worked with me to get to a comprmisable price point. Zero pressure what so ever, very laid back and friendly. I've always. een terrified to step into a dealership and they walked me through every concern I had talked me through the process broke down payment and add on options. Highly recommend especially if it's your 1st time and you dont want to get the wool pulled over your eyes like some places. Real honest genuine people, very happy I made the decision

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Napleton Autowerks Service

These guys are great to works with and they do a great job. I trust them with my VW TDI and my Porsche 911 Turbo.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great

Great dealership everyone was helpful and nice. Everyone went out of their way to make the buy process fast and simple. I highly recommend this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Perfect car buying experience!

From the first phone call till the minute Ron Jones handed me the keys to my new VW Beetle, I felt like I was his only customer. I told him what I wanted. He had two vehicles parked at the front door of the dealership with I arrived. I merely had to say, "That's the one!" It couldn't have been any easier. A pleasant buying experience all the way around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Easy to work with and knowledgeable!

I was very impressed when Ron met me in the parking lot while I was looking at a Jetta TDI. He was very knowledgeable and kind. For once someone actually took their job seriously and I was impressed. He knew the cars that came in that weren't even ready yet. I will definitely recommend this dealer in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best help ever

I had some of the best help finding the perfect car for my husband and I. I couldn’t be happier with what we found and the customer service was super excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great buying experience

Josh was great to deal with. He listened to what we wanted and wasn't pushy. He is very knowledgeable. We recommended him to our son and he was able to help him out too. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great work. Almost up to Porsche standards.

Friendly staff and very helpful. Rec'd appropriate loaner, appt. time, and promptness. Service was excellent except they did not calibrate tire pressures as I would have liked after rotation tires. This sounds "catty" but just wasn't the upscale treatment and environment of other locations I've used. I do recommend and will use again - very good service location, just not quite full 5 stars

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Doesn’t get any easier.

I was looking for a very, very rare combination of car and options. They delivered as promised. Micheal helped me through the whole process with guidance and inside tips. I can’t recommend them highly enough. I’ve dealt with lots of dealerships....hands down the very best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.