Reviews
Tyrome was absolutely amazing at helping me get my
Tyrome was absolutely amazing at helping me get my Optima. He was very patient, professional and personable which made the process when dealing with him great. Finance on the other hand was horrible. It is my own fault, I admit for not catching it sooner but I ended up getting 500 less for my trade than they originally promised me due to a warranty pricing issue on the new car. Instead of being shady, ya’ll should try some ethical business practices for your customers and be upfront so you keep repeated customers. This is my warning to anyone looking to buy a car from them to read every single number on those papers and not make my mistake. Won’t be buying from here again or recommending them, even though Tyrome was amazing to work with.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Bait and switch ad.
Bait and switch ad. Checked and was told car was available. Drove an hour to view the car. Was told car was not on the lot. They pushed over priced used cars and new cars for 15K more than the one I scheduled to view. I walked out.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Purchased a 2023 Dodge Durango Hellcat Premium from this
Purchased a 2023 Dodge Durango Hellcat Premium from this dealership late last month. Everything was handled professionally with extra effort being made to expedite receipt of the title.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jeff Wyler Fairfield Kia has the friendliest and nicest
Jeff Wyler Fairfield Kia has the friendliest and nicest staff I have ever dealt with while purchasing a vehicle! All the makes and models my wife and I were looking at ALL in one location. We called to verify the car we wanted was there, got confirmation it was and we were on our way! The car we called about was pulled up front waiting for us when we got there! We were greeted with nothing but smiles from everyone. It was such a fantastic experience. I cannot THANK the Sales team and Managers enough. I will be back, I'm a customer for life!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
This dealership is dishonest in their pricing.
This dealership is dishonest in their pricing. They advertise a certified Nissan Rogue for around $24,000 and then when I called wanted to charge me an additional $2,000 for the certification!!! Why not advertise it for $26,000 certified or $24,000 non-certified.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
This was my first car purchase in 18 years.
This was my first car purchase in 18 years. Chrystian and manager Ryan did a great job of explaining every step of the way. They worked with use to get to the price point I needed. I’ll consider using them again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Posted a car for sale.
Posted a car for sale...classic bait and switch....car never seems to be available for some weird lame reasons. Waste of time..so long Wyler...we won't as a family be buying from you guys again. I suppose this is what happens without competition.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
The Cadillac I bought had scratches everywhere.
The Cadillac I bought had scratches everywhere. Cupholder was dirty. Definitely not a great experience picking up my new vehicle.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your feedback. I have been trying to reach you. At your earliest convenience please call me 513-682-2500-Cedric Glover-GSM
Worst experience I've had in 10 years of buying cars.
Worst experience I've had in 10 years of buying cars. Came to get my friend's daughter a car and met one of the most careless sales teams along with the finance person TONYA who had the most unprofessional and foul attitudes l've ever seen/ heard in my life. They also try to force you to buy 4 grand of add ons with cars and expect you to cough it up in down payment. Please look at your paperwork close if you shop here, they're financially wrecking anyone they touch.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Jacob-thank you your feedback. We work very hard on doing the small things brilliantly. I would like to have the opportunity to speak with you about your most recent visit.--Cedric Glover--GSM--513-682-2500
Jeff Wyler Cadillac charged me for a tire rotation they
Jeff Wyler Cadillac charged me for a tire rotation they never performed. I went back to the store and discussed this with the service manager who apologized and agreed I was correct. He offered to give me 3 free oil changes and tire rotations to make up for this mistake However the damage is done as their integrity is ruined . How can I trust them and how many other people have they done this too.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're very sorry to hear you feel this way. Please give us a call directly so we can better assist you. Cedric Glover--GSM--513-682-2500