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Ed Morse Sawgrass Auto Mall

(1,077 reviews)
Visit Ed Morse Sawgrass Auto Mall
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday 12:00pm–6:00pm Closed
New (877) 937-6473 (877) 937-6473
Used (754) 217-2147 (754) 217-2147
Service (855) 417-6010 (855) 417-6010

Reviews

(1,077 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ed Morse Sawgrass Auto Mall from DealerRater.

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Ken and bill were outstanding, friendly and

Ken and bill were outstanding, friendly and knowledgeable. Best car buying experience I ever had. Will keep buying my cars from them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are pleased to hear of your great experience with Ken and Bill! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

Great service. The service writer was very helpful

The service writer Robert was very helpful and very knowledgeable. Hope he handles my car the next time I bring it in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are pleased to hear of your great experience with Robert! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

Professional and courteous. Clean waiting area.

The attentiveness of my service advisor was impressive. He got the job done quickly and provided a visual of my problem which helped me make a quick decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are pleased to hear of your great experience! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

Great Service

The problem with my car was discovered and it was explained clearly to me. I really appreciated the Lyft ride home and back for pickup and payment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are pleased to hear of your great experience! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

Great Sales and Finance people

Mike was great, He was able to get us everything that we asked for. Ati is always there for us and we look forward to seeing him and Mike when we return for our next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are pleased to hear of your great experience! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

Summary

It didn’t take as long as last time to buy a car but it still should not take 3 hours to pay cash for a car

Rating breakdown (out of 5):
  • Customer service
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the 5 stars, Richard. We are sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that. Ed Morse Corporate Offices

Excellent Service

The total experience after arriving was professional, caring and timely and provided all the amenities to make and exceptional experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy to hear that. Thanks for taking the time and letting us know. Ed Morse Corporate Offices

Very pleasant awesome employees.

Everyone from the time we walked up to the door was very very professional and super nice! Any questions we had were answered. Especially Mike our salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are happy to hear that. Thanks for taking the time and letting us know. Ed Morse Corporate Offices

ed morse caddilac

low pressure salesman who was competent about the systems in the car. He also seem too genuinely want to get a deal done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words, Steve. We're grateful for your feedback. Ed Morse Corporate Offices

Another dealer charging $100000 markups on corvette.

Another dealer charging $100000 markups on corvette. I wonder how long it takes for the first $200000 pickup truck to be up for sale by these cheats. Amazing how a dealership that robs their customers by price gouging and cheats their supplier by doing the very thing they were warned not to do - and still stay in business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are sorry for any inconvenience. We work diligently to keep our prices competitive and we would appreciate the opportunity to speak with you to understand the pricing you experienced. Should you wish to discuss, please reach out to our General Sales Manager, Adam Friedman via email at AdamFriedman@edmorse.com. Ed Morse Corporate Offices

Consumer response

I won't pay market price adjustments so no reason to waste my time. I am hoping that Chevrolet shuts you down and routes consignments to dealers that don't price gouge customers and cheat suppliers like you guys are doing