Skip to main content

Autobahn Motors

(1,922 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday 10:00am–6:00pm Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (888) 841-9677 (888) 841-9677
Used (888) 842-0413 (888) 842-0413
Service (888) 843-3514 (888) 843-3514

Reviews

(1,922 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autobahn Motors from DealerRater.

Want to share your experience with this dealership?

Write a review

Excellent inventory and knowledgeable sale staff.

Excellent inventory and knowledgeable sale staff. They handled my trade in issues in a professional way. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Francis, we really appreciate your positive review! We look forward to your next visit! Take care!

Excellent service.

Excellent service. Francisco was very knowledgeable about all aspects of the car and explained its functions funky and clearly. I’ve bought over 15 Mercedes cars over the past 40 years, and he is truly the best salesman I’ve had. The finance team was also helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Franz Krieg is an excellent salesperson.

Franz Krieg is an excellent salesperson. He is knowledgeable, friendly and above all honest. It's been a pleasure doing business with you Franz.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Autobahn provides excellent service in general but I must

Autobahn provides excellent service in general but I must commend the sales division for their superior performance. My sales representative,Javaid Noori, was exemplary. I have driven a Mercedes Benz for over twenty six years. With superior customer service and great automobiles I’m sure I will enjoy many more. Thank you JV!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Gigi, we're glad you had such a wonderful experience with us! We're looking forward to your next visit with us! Take care!

Friendly and efficient, pleasure to work with.

Friendly and efficient, pleasure to work with. Had a very good experience and would recommend to my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We really appreciate your positive review! We look forward to your next visit! Take care!

I was very happy with the purchase.

I was very happy with the purchase. Everyone were helpful and I walk out of your dealership feeling that i got a great deal. Special thanks to Stan that very made it happen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so pleased you enjoyed your visit to Autobahn Motors! Please let us know if there is anything else we can do for you; we are more than happy to help!

Best car shopping experience ever!

Best car shopping experience ever! Patient, professional and most importantly the honesty! I am so grateful for the service !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Helen, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

I recently purchased a used EQS 580 and worked with Franz

I recently purchased a used EQS 580 and worked with Franz Krieg. It was helpful to be able to speak a bit of German with him, and overall the buying process was smooth. I appreciated the opportunity to test drive the car and was given a full overview of its history. The vehicle was already well-discounted, and I was fine with the firm pricing. What left me disappointed was the delivery experience, especially when compared to other Mercedes-Benz dealerships I’ve worked with. At similar price points, I’ve received small touches like a gift for my kids from the Mercedes store and a dedicated session with a product expert to set up my profile and go over key features. Here, when I asked about those things, I was told they weren’t available or would cost extra. For a premium brand like Mercedes-Benz, it’s the details that make a difference. While I appreciated Franz’s help, the overall experience didn’t feel as special or customer-focused as it should have.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, We are happy to hear you had a positive experience with our team and appreciate you taking the time to leave us this feedback. Our General Manager would appreciate the opportunity to speak with you more regarding your visit. Please reach out to us at (650) 631-3094. We look forward to hearing from you.

Sales manager Amin Siddiq was extremely rude and

Sales manager Amin Siddiq was extremely rude and unprofessional. He honestly was probably the worst person I have encountered at a dealership. Nobody wants to talk to people who are insulting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello, We pride ourselves on providing exceptional customer service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like to have a better understanding of your experience. Please reach out to our General Manager at (650) 631-3094 at your earliest convenience.

We always get our cars from Franz Krieg at Autobahn

We always get our cars from Franz Krieg at Autobahn Motors. He is the best! With our growing family needs, he helps us with getting used cars for our children. Franz listens to us, is knowledgeable and always takes care of us. We are repeat customers because we are getting the best cars and best deals with Franz.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!