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Autobahn Motors

(1,903 reviews)
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday 10:00am–6:00pm Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (888) 841-9677 (888) 841-9677
Used (888) 842-0413 (888) 842-0413
Service (888) 843-3514 (888) 843-3514

Reviews

(1,903 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autobahn Motors from DealerRater.

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David Chao really took great care of us.

David Chao really took great care of us. He made the process very easy and explained everything we needed to know about the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Sindy, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

Not good service no communication with the sales rep you

Not good service no communication with the sales rep you need to beg to him every time I call he never reply and never answered everything they promise was complete wrong. I never would buy carful this company ever in my life.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would appreciate the opportunity to turn your experience around. Please reach out to our General Manager at (650) 631-3094 at your earliest convenience.

If you are trying to buy a new car, please ask for

If you are trying to buy a new car, please ask for Ernesto. He is a great salesman and has more than enough experience with Mercedes and how to treat customers. He made the buying process simple and pressure free. Overall, great experience. I will be a long time customer moving forward.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Maria, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Very good Purchase Experience in Autobann After many

Very good Purchase Experience in Autobann After many years of being a customer at Mercedes Benz of walnut creek Ernesto and Amin then sales manager did agread , happy with my Purchase and experience at Audubon

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Shahram, we are so pleased you enjoyed your visit to Autobahn Motors! We look forward to your next visit! Take care!

David Chao is a great dealer and professional salesman.

David Chao is a great dealer and professional salesman. We are very satisfied with his service. We are returning customers and will be back again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

⸻ 5 Stars - Outstanding Service and Experience I

⸻ 5 Stars - Outstanding Service and Experience I had an exceptional experience at Autobahn Motors from start to finish. The staff was knowledgeable, professional, and genuinely committed to helping me find the right vehicle without any pressure. They answered all my questions thoroughly and made the entire process smooth and stress-free. The quality of the cars they offer is top-notch, and the dealership itself is clean, organized, and welcoming. I truly appreciated the transparency during the financing process and felt confident every step of the way. It’s clear they care about building long-term relationships, not just making a sale. I highly recommend Autobahn Motors to anyone looking for a premium buying experience with trustworthy and friendly professionals. I’ll definitely be coming back for my next vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

I had an amazing experience at this dealership and I

I had an amazing experience at this dealership and I would highly recommend going here. Tameem was very helpful and very professional!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Mike was great.

Mike was great. He made the whole process smooth with help from his manager Stan. This is now my 4th Mercedes and I will be back again to Autobahn

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

William, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

Many thanks to everyone who took part in the purchase of

Many thanks to everyone who took part in the purchase of my car!! The work was not easy, and in the end we achieved a positive result!! I have a wonderful car 2025 Mercedes-Benz GLC 300!! And of course, I especially want to note the work of the specialist who was engaged in the selection of a car for me - Angelina Fedorenko!! Very conscientious and professional approach, punctuality, responsiveness, as well as willingness to provide assistance and support in any matter!! Thank you, you are the best!! I recommend Autobahn Mercedes!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Nini, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

I had such a great experience at Autobahn.

I had such a great experience at Autobahn. I worked with Angelina and she was so helpful and kind. Answered all of my questions and even checked on me the next day to see if I had any other questions. Usually buying a car is one of the most stressful experiences but it was easy and felt transparent which is refreshing. They had a great selection of cars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!