Reviews
Service A2 on 2014 E350
A2 service was done to my E350 wagon. Also addressed was an intermittent failure of the driver assist system. Both problems were repaired in a short period of time. We will see if the driver assist problem is successful. Joshua was my service rep.....good communication here. Beware of the attempted up-sale of services. Stick with the owner's manual list of needed services.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Rosemary Shulenberger, thank you so much for your positive comments about Autobahn Motors! We are always more than happy to assist you if anything else comes up. Take care!
E53 AMG Coupe Service at Autobahn Motors
Quick and Easy service in a very relaxing environment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Steve, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Autobahn Motors
Service done to my C300 . Awesome!
Joshua of San Carlos assisted us and made the service flawless.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jan Enriquez, we are so happy to read such a great review about Autobahn Motors! We are always more than happy to assist you if anything else comes up. Take care!
Repairs and recall
Good overall service, friendly staff, good coffee machine for customers. Nice restrooms. Makes you want to keep a Mercedes.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Richard You, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Autobahn Motors. Thank you so much again for your feedback! We hope you have a great day!
Excellent service experience
Had major damage to engine from rats chewing on wires. Luis, my service rep, did an excellent job of taking me thru the process and then being there to show me what had been done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Raphael Omalley, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Great service!
The service was very timely and satisfying. Great done by Jimmy!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Meena Prakash, we are so happy to read such a great review about Autobahn Motors! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great work!
Luis was great. Everything went well. Very efficient. Clean, professional and convenient. I am fan.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Car key
We bought the insurance packages but they refused to replace my key!
- Customer service 1.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi there, I would like to get some more details about your experience with us. When you have an opportunity, please reach out to us at (844) 896-1944 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
Great Experience!
I was in the area looking at a used Mercedes Coupe and after driving it, decided a sedan was a better fit. I recalled seeing a sedan at Autobahn Motors than was nice, so I stopped by to see it. Great car and bought it that day. Vikram Giroh was great and found a deal that worked for me and I had the pleasure of working with Jagdeep in Finance. My whole experience was great. I recommend Autobahn and any of the Sonic Dealerships. A great group of professional people! David Haak Concord, CA
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
David Haak, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!
I was quoted $360.00 and was charged $975.00. I asked...
I was quoted $360.00 and was charged $975.00. I asked why and Jimmy Ho said it needed a 40k service and I had 38k and car computer said I only needed a basic maintenance. When I asked why Jimmy said it was because they had had half of the work done when I spoke to him at 11:30. I went to my email when I got him me and preliminary report was sent at 1:19? They called at 2:30 and said my car was done- Jimmy lied to me and after I told him to just do regular basic maintenance, he did the 40k maintenance. Needless to say, I was very angry. I really expected better service from autobahn. Jonny Lam always provides great service, unfortunately he was not there. Jodi Garcia
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Jodi Garcia, we are disappointed to learn of your experience here at Autobahn Motors, but will take this opportunity to improve. When you have an opportunity, please reach out to us at (844) 896-1944 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.