Reviews
Excellent Communications
Professional and attentive service. Physical facilities are well designed. Definitely will continue to use Autobahn Motors.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sherman Abe, we are so pleased you enjoyed your visit to Autobahn Motors! We look forward to your next visit! Take care!
Autobahn?s Mercedes car service
Anthony At Autobahn Mercedes as always did a fantastic job. He just knows how to serve the customers and he always does an amazing job. I recommend Autobahn to everybody. They just do an amazing job all around.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Nahid Saba, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!
Customer
Excellence service coupled with excellent customer service from Mark Nissen
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
George Kan, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call. Have an awesome day!
Joe Leung was my service advisor on more than two...
Joe Leung was my service advisor on more than two occasions when I brought my Mercedes-Benz in for Service. Joe provided great customer service by supporting all of my needs in an extremely responsive manner. I will ask for Joe as my service advisor next time when I bring in my car for Service as I give Joe my highest rating possible (five star out of five star possible)!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Atquach, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Autobahn Motors. We look forward to your next visit! Take care!
Service Department
The Service Service Advisor and the Service Manager were great in keeping me updated about the progress Of my GLE 2020 Mercedes SUV. The service department went over and above the call of duty to insure me that I was being kept abreast Of the following progress. Thank you so much Autobahn for doing such a great job. Jessie Castle Harris
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jessie Castle Harris, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Autobahn Motors. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
We have purchased multiple cars from Autobaun Motors and...
We have purchased multiple cars from Autobaun Motors and they have found solutions for all of the different car needs we have had. Will work with them again in the future
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Sandy, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Hi Sandy, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Anthony Jayakoddy is the best sprinter adviser at Autobahn
I brought my 2017 sprinter in for a check engine light, my service adviser who was Anthony J. By far the most professional, friendly , knowledgeable adviser i have had for the last 3 years. He went through not only the work performed, offered me some insight on future repairs that were coming up. He continues to make sure that when i drop my van off that im not concerned one bit on if the work is done correct. he keeps me updated on every new and current progress for repairs. I will only bring my van to him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jj.liguori, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.
Terrible experience and a total nighmare
Leased a S65 coupe last year. The service team was going to put on a protective coat on the exterior. They did a sloppy exterior and totally oiled up the beautiful interior despite expressly instructing them not the touch the insides. The leadership of the dealership didn't even accord the courtesy of meeting me. Instead, they tried to involve pushy service manager who told me that it is "standard practice to also protect the interior". After leaving in their shop for about a month after leasing and paying over $5000/month lease at my expense, I had no choice but to take the car without the satisfaction of the investment. Instead of a new car smell, I have a oily old car restoration look and feel. The sales guys Mike Nazari and Vikram Giroh were great but the leadership and the service staff are the worst I've ever experienced. I've been a Mercedes loyalist for 20 years having leased several high end cars.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi Ram, we regret your most recent visit with us was not up to the standards we strive for. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (844) 896-1944 so we can work towards a resolution.
Great customer service
Great team! Low pressure . Took care of me and the wife from beginning to end.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!
Mike was professional, friendly , knowledgeable and not...
Mike was professional, friendly , knowledgeable and not pushy what so ever. Good experience and I would recommend to anyone looking for a Mercedes Benz vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!