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Autobahn Motors

(1,923 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday 10:00am–6:00pm Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (888) 841-9677 (888) 841-9677
Used (888) 842-0413 (888) 842-0413
Service (888) 843-3514 (888) 843-3514

Reviews

(1,923 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autobahn Motors from DealerRater.

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Excellent Communications

Professional and attentive service. Physical facilities are well designed. Definitely will continue to use Autobahn Motors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Sherman Abe, we are so pleased you enjoyed your visit to Autobahn Motors! We look forward to your next visit! Take care!

Autobahn?s Mercedes car service

Anthony At Autobahn Mercedes as always did a fantastic job. He just knows how to serve the customers and he always does an amazing job. I recommend Autobahn to everybody. They just do an amazing job all around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Nahid Saba, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

Customer

Excellence service coupled with excellent customer service from Mark Nissen

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

George Kan, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call. Have an awesome day!

Joe Leung was my service advisor on more than two...

Joe Leung was my service advisor on more than two occasions when I brought my Mercedes-Benz in for Service. Joe provided great customer service by supporting all of my needs in an extremely responsive manner. I will ask for Joe as my service advisor next time when I bring in my car for Service as I give Joe my highest rating possible (five star out of five star possible)!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Atquach, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Autobahn Motors. We look forward to your next visit! Take care!

Service Department

The Service Service Advisor and the Service Manager were great in keeping me updated about the progress Of my GLE 2020 Mercedes SUV. The service department went over and above the call of duty to insure me that I was being kept abreast Of the following progress. Thank you so much Autobahn for doing such a great job. Jessie Castle Harris

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jessie Castle Harris, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Autobahn Motors. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

We have purchased multiple cars from Autobaun Motors and...

We have purchased multiple cars from Autobaun Motors and they have found solutions for all of the different car needs we have had. Will work with them again in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hi Sandy, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Dealer response

Hi Sandy, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Anthony Jayakoddy is the best sprinter adviser at Autobahn

I brought my 2017 sprinter in for a check engine light, my service adviser who was Anthony J. By far the most professional, friendly , knowledgeable adviser i have had for the last 3 years. He went through not only the work performed, offered me some insight on future repairs that were coming up. He continues to make sure that when i drop my van off that im not concerned one bit on if the work is done correct. he keeps me updated on every new and current progress for repairs. I will only bring my van to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jj.liguori, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

Terrible experience and a total nighmare

Leased a S65 coupe last year. The service team was going to put on a protective coat on the exterior. They did a sloppy exterior and totally oiled up the beautiful interior despite expressly instructing them not the touch the insides. The leadership of the dealership didn't even accord the courtesy of meeting me. Instead, they tried to involve pushy service manager who told me that it is "standard practice to also protect the interior". After leaving in their shop for about a month after leasing and paying over $5000/month lease at my expense, I had no choice but to take the car without the satisfaction of the investment. Instead of a new car smell, I have a oily old car restoration look and feel. The sales guys Mike Nazari and Vikram Giroh were great but the leadership and the service staff are the worst I've ever experienced. I've been a Mercedes loyalist for 20 years having leased several high end cars.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hi Ram, we regret your most recent visit with us was not up to the standards we strive for. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (844) 896-1944 so we can work towards a resolution.

Great customer service

Great team! Low pressure . Took care of me and the wife from beginning to end.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

Mike was professional, friendly , knowledgeable and not...

Mike was professional, friendly , knowledgeable and not pushy what so ever. Good experience and I would recommend to anyone looking for a Mercedes Benz vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!