Reviews
New Facilities--state-of-the-art!
Mercedes really scored a Home Run with this sparkling new facility! My sales and service experience with my 2019 C300 has been phenomenal! In and out as scheduled, on-time and with a well-versed and cheerful staff--all I can say is Wow!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!
Good Service Now and in the Future
Autobahn Service always provides good quality. Michael coordinated my recent visit and provided detailed information about future care to keep my car in good condition.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!
overall good
Kevin was very alert and kept me informed in the process, although I wish he would have told me that there was only one key and that the rear right door lock does not work at all. (as it is now, the car does not completely lock, not even with the key remote)
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Renan Gonzalez Romero, we appreciate you taking the time to leave us this feedback.Please reach out to us if we can assist you further. Have a great day.
Service on my E350
Autobahn motors staff never fail to give their best customer service. Service staff make sure they communicate thoroughly what needs to be done and service is great, very satisfying! Good friendly environment.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Leila Abad, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Autobahn Motors. We hope to see you soon!
Problem not fixed first time
Took our car in as it was making a noise. Making the appointment online is easy, and the check in process is easy too. Everyone is polite and helpful. Autobahn had the car for 24 hours and made repairs costing $4,000. Unfortunately, the noise has not gone away, so I am looking at returning to see what they missed in their "full diagnostic check". And I'm wondering whether those repairs were really needed after all. Hmm.
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!
CLA purchase
The salesman, John Veriea, was very professional and responsive. But the paper signing process was not efficient.
- Customer service 3.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Grace Yang, we appreciate your honest feedback, as we are always looking for ways to improve. If there is anything we can do to make this up to you, please let us know at (844) 896-1944.
Raphael was not only courteous, professional, and...
Raphael was not only courteous, professional, and expeditious in showing me the C43 I was interested in, but also very knowledgeable about the car and the details of its spec. The deal was wrapped up quickly with no ambiguity. I will definitely be coming back to do business at Autobahn Motors.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!
Always excellent
I use Autobahn Motors Services since I bought my car there in 2009. It was always quick and good quality. I can make an appointment online, go there, and a couple of hours later it is done!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!
great service as always
Autobahn is always great with my service Anthony Jayakoddy is always on it. I go nowhere else. Shuttle is convenient and fast. I had my car back overnight. Saturday appointments are the best
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!
Autobahn Motors - New Car Buying Experience
I had a great experience with Joseph! A very thorough review of the car was performed and he made sure that I was completely set up with my the Mercedes app.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Julie Whalen, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!