Skip to main content

Autobahn Motors

(1,924 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday 10:00am–6:00pm Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (888) 841-9677 (888) 841-9677
Used (888) 842-0413 (888) 842-0413
Service (888) 843-3514 (888) 843-3514

Reviews

(1,924 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autobahn Motors from DealerRater.

Want to share your experience with this dealership?

Write a review

Nice service

Just went there to check my car and they are very friendly and helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Lei Yao, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Autobahn Motors. We look forward to your next visit! Take care!

Amazing TEAM!!!! Great customer service, easy to make...

Amazing TEAM!!!! Great customer service, easy to make appointment, very professional, great communication, open on Saturdays very convenient for customers. Autobahn is the best dealer I have encountered

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

Amazing-bahn is more like it!

Autobahn motors went the extra step to make sure I had the greatest car buying experience possible. I flew in from Seattle to San Francisco purchase this CLA, and they even picked me up from the airport. They got me in and out quickly, and I felt perfectly comfortable that they were giving me the best deal possible. Special shout out to Winnie Chen, the saleswoman who helped me through the entire process from the first online inquiry, to shaking my hand at the end of the deal. She was awesome and added so many positive factors to my car buying experience. I might not have been willing to fly all the way to SF if it weren't for her. I would recommend Autobahn to anybody inside, or outside of San Francisco.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

Service with a Smile

The team at Autobahn is efficient, informative and take the time to answer questions without making you feel like an idiot. Comfortable waiting area and a nice clean car delivered to me completed an excellent experience. This was the first service on my 2019 car. Thanks to the staff in service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

Consistent and Efficient

I will say that I have been to many Mercedes dealerships in my adult life and none compare with Autobahn. Johnny Lam is the most attentive and thorough Service Advisor and along with the rest of the Team there, I feel like I am the ONLY customer. Johnny knows how to ensure any appointments I have are sorted out in advance so I am in and out of there. The couple of times I have said I was dropping by for a quick item, Johnny accommodated me. Between Johnny Lam and Ernesto (when it’s time for a new car), I can’t go wrong. Truly Service with a Smile AND Results.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

A Service on a 2019C300A

Mark did an excellent job in getting everything done -even though the shop wifi was down

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Florian Brody, thank you so much for your positive comments about Autobahn Motors! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Service at Autobahn

Mark Nissen really helped out with service, keeping me notified while I was traveling it was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Kristina Walsh, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Autobahn Motors. We look forward to your next visit! Take care!

Brake work/Amazing service

First time rater (of anything). The team at AutoBahn was amazing. Some things were expected, scheduling in a convenient time, loaner services, detailed conversation of potential issues and possible solutions and costs. What was unexpected, was to arrive to pick up the car and have my mechanic meet me, go over the repairs and provide me with an invoice that was free of any charges. I had purchased a third party insurance when I leaded the vehicle, the mechanic did all the research, filed the claim, completed to work and all I had to do was pick up the car. I am always so surprised when I bring my car in for any type of service. This team is always so professional, polite and on top of things. Well done, the after purchase service support is top notch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

Autobahn Motors service is excellent

I just took my GLC300 in for its third service. I continue to be impressed the high level of efficient and professional service they deliver. Even though there are service dealers closer to my home, I will drive the extra distance to go to Autobahn motors to service my Mercedes. Keep up the great work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

Service

Just simply easy!!pleasant, easy, convenient experience,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Ursula Eisenhut, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Autobahn Motors