Reviews
Not happy that they could not identify and fix brake noise
I went for getting the recall fixes. The experience was normal. However they could not identify the problem with the brake noise even though they had the car for 5 days. I could hear it on the next day again. Wish they had put more effort to identify the problem as it has resurfaced again in the last one year and performed the necessary repairs.
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Best customer service ever
Make sure you ask for Rush. Wnoderful guy, knowledgeable, professional and extremely qualified. Everybody was nice and made my first car purchase this unforgetable! Thank you sooo very much
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brahim Zerguini, we really appreciate your positive review!
Service
Wonderful service and beautiful clean facility. My service advisor, Johnny Lam was very friendly. I purchased my last 2 cars from this dealership and am very satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Reviews like this give us motivation and help us ensure we provide high-quality care.
Car Purchase
David Chao was amazing in the whole process. I had this car custom built and David was so helpful From ordering the car to delivery. His follow up is excellent. He kept us updated in the whole process. Delivery of the car was truly exceptional. He delivered the car to my home and set it up. Excellent service. Highly recommend David As a salesperson. I will continue to buy cars from David and send him referrals.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Patrick Jacobs, we are so happy to read such a great review about Autobahn Motors!
Jeanne Quinlan
Regular warranty service. Was completed in one day and I was offered a loaner for the day. Very satisfactory. Must return for new grill that was peeling. Will return this week for completion of the work
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jeanne, we are so happy to hear that you had a very satisfactory experience but we are sorry to see that it was only a 1-star visit. Please let us know how we can make it a full 5-stars next time! Have a great day!
Zoom in - Zoom out with great car and service
While I only went to the dealership to scan the cars for my upcoming end of lease, I found a great car at a great price and the sales associate was so friendly that I could not resist buying the car. Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exceptional service Ernesto Gadala
I have been purchasing and leasing cars from Autobahn Motors since 1995 and dealing with Mr. Gadala for most of this time. He never disappoints, always professional and knowledgeable. He makes the experience as it should be, FUN. He does not try to sell but rather advise on what is best for my needs. I look forward to my next visit in their newly remodeled location.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2018 GLE350 Review
My previous vehicle, a 2011 E350, was totaled I an accident. I walked away without a scratch, underscoring the quality and safety of the Mercedes Benz product family. The staff at Autobahn Motors was outstanding in understanding my needs and budget. We were able to come to an agreement on a model and price. Would recommend to others.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
James Twitchell, thank you for your kind review; we are happy to pass along your comments to the team here at Autobahn Motors!
Sprinter service at Autobahn
Incredible service I would not take my truck anywhere else
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dave, thanks for your kind rating and review! We hope you have a great day and please come back soon!
Autobahn Motors
Service was efficient and friendly. Easy to make an appointment, and get transportation back and forth from the dealer while the car was being serviced.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your kind review, Kim, we appreciate it! We hope you have a great day and hope to see you again soon!