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Autobahn Motors

(1,903 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday 10:00am–6:00pm Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (888) 841-9677 (888) 841-9677
Used (888) 842-0413 (888) 842-0413
Service (888) 843-3514 (888) 843-3514

Reviews

(1,903 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autobahn Motors from DealerRater.

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Not happy that they could not identify and fix brake noise

I went for getting the recall fixes. The experience was normal. However they could not identify the problem with the brake noise even though they had the car for 5 days. I could hear it on the next day again. Wish they had put more effort to identify the problem as it has resurfaced again in the last one year and performed the necessary repairs.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best customer service ever

Make sure you ask for Rush. Wnoderful guy, knowledgeable, professional and extremely qualified. Everybody was nice and made my first car purchase this unforgetable! Thank you sooo very much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Brahim Zerguini, we really appreciate your positive review!

Service

Wonderful service and beautiful clean facility. My service advisor, Johnny Lam was very friendly. I purchased my last 2 cars from this dealership and am very satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Reviews like this give us motivation and help us ensure we provide high-quality care.

Car Purchase

David Chao was amazing in the whole process. I had this car custom built and David was so helpful From ordering the car to delivery. His follow up is excellent. He kept us updated in the whole process. Delivery of the car was truly exceptional. He delivered the car to my home and set it up. Excellent service. Highly recommend David As a salesperson. I will continue to buy cars from David and send him referrals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Patrick Jacobs, we are so happy to read such a great review about Autobahn Motors!

Jeanne Quinlan

Regular warranty service. Was completed in one day and I was offered a loaner for the day. Very satisfactory. Must return for new grill that was peeling. Will return this week for completion of the work

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jeanne, we are so happy to hear that you had a very satisfactory experience but we are sorry to see that it was only a 1-star visit. Please let us know how we can make it a full 5-stars next time! Have a great day!

Zoom in - Zoom out with great car and service

While I only went to the dealership to scan the cars for my upcoming end of lease, I found a great car at a great price and the sales associate was so friendly that I could not resist buying the car. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Exceptional service Ernesto Gadala

I have been purchasing and leasing cars from Autobahn Motors since 1995 and dealing with Mr. Gadala for most of this time. He never disappoints, always professional and knowledgeable. He makes the experience as it should be, FUN. He does not try to sell but rather advise on what is best for my needs. I look forward to my next visit in their newly remodeled location.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

2018 GLE350 Review

My previous vehicle, a 2011 E350, was totaled I an accident. I walked away without a scratch, underscoring the quality and safety of the Mercedes Benz product family. The staff at Autobahn Motors was outstanding in understanding my needs and budget. We were able to come to an agreement on a model and price. Would recommend to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

James Twitchell, thank you for your kind review; we are happy to pass along your comments to the team here at Autobahn Motors!

Sprinter service at Autobahn

Incredible service I would not take my truck anywhere else

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Dave, thanks for your kind rating and review! We hope you have a great day and please come back soon!

Autobahn Motors

Service was efficient and friendly. Easy to make an appointment, and get transportation back and forth from the dealer while the car was being serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for your kind review, Kim, we appreciate it! We hope you have a great day and hope to see you again soon!