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Autobahn Motors

(1,903 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday 10:00am–6:00pm Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (888) 841-9677 (888) 841-9677
Used (888) 842-0413 (888) 842-0413
Service (888) 843-3514 (888) 843-3514

Reviews

(1,903 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autobahn Motors from DealerRater.

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Autobahn Motors

We have purchased or leased 3 other cars from this dealership. Not only do we prefer Mercedes, we find the customer service excellent. They are very knowledgeable about the brand, but go out of their way to make the experience of purchasing a car as easy as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

Nice team

Anthony was friendly and responsive. It was easy to make an appointment and communicate with team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

SL450

I had my car serviced because Autobahn motors notified me that the service contract would soon expire. My car runs great. Thank you Elisabeth Vanderzyl

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

Purchased another Mercedes from Autobahn, Belmont

Ernesto Galada has always been my go-to sales manager at Autobahn. He is professional, courteous and knowledgeable. Ernesto takes good care with his customers whether you are buying a lower or high end Mercedes. He always make sure you buying a car with a happy face when you leave the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

Great Service

They are very Professional . Nice place to visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

Both Jack and Joshua were Very efficient and responsive...

Both Jack and Joshua were Very efficient and responsive to our needs and explained the work required meticulously. The work done to the car is satisfactory.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Mtunzan, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Great service. Have bought many cars here over the years....

Great service. Have bought many cars here over the years. Always great service. They went over and above and buffed out a bumper scratch for my last service. Johnny Lam is awesome!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Edmund

Joe Leung was our service representative. He was exceptional and was very detailed. Excellent !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Edmund Jew, we are very happy to have provided you with such a positive experience!

Best service!!

I needed service in a hurry and wasn't sure how to go about it with "Shelter in Place" going on. I contacted Johnny Lam, my go to service representative, and he took care of everything. He had a loaner delivered to me and picked up my car for repair. He had the service department evaluate the issue and took care of the details, keeping me informed all the while. When I got my car back, not only was it running great was shinny clean! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

Autobahn, Service Center

Excellent staffs, they?re very friendly and genuinely concern of what?s best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Vilma Milan, thank you for your kind review; we are happy to pass along your comments to the team here at Autobahn Motors! We are always more than happy to assist you if anything else comes up. Take care!