Reviews
Great car, super dealership with wonderful personnel and
Great car, super dealership with wonderful personnel and service. This is my 8th Acura MDX and I have loved them all!!! Joe Rizza Acura is the BEST!!! Jim Sabbia, Len Donnels and Pat Dazzo made the lease process a breeze!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your thoughts about your experience with Joe Rizza Acura. We appreciate your business and hope to see you again soon!
This is my 4th lease.
This is my 4th lease. Each lease is exactly what I wanted. And I appreciate the kindness and great customer service you would expect when purchasing a new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback on your recent visit to Joe Rizza Acura. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!
Very friendly and transparent assistance, no pressure or
Very friendly and transparent assistance, no pressure or sneaky sales tactics. Great experience, and will be going back when we are in the market again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit.
Jim is a great guy.
Jim is a great guy.. does not even push you to buy it, gave me all options to let me decided instead of pushing
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ming, Thank you so much for your wonderful review! We are thrilled that Jim had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Joe Rizza Acura!
This dealership has always been one of the best
This dealership has always been one of the best dealerships I’ve ever dealt with from Pat Dazzo to Matt Fondren & everyone who works there I have never had a bad experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review, Mark! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Joe Rizza Acura!
Car buying made easy - No haggle No games!
Car buying made easy - No haggle No games! Robert is a great salesman….great personality great conversation without the sales pitch.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Got low balled on trade in by almost 7k then was told
Got low balled on trade in by almost 7k then was told type of car I was trading in wasn’t what I said it was.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Great customer service!
Great customer service! They are very professional and focused on providing excellent care. We have purchased three vehicles from this dealership because of their great service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, Wendy, and for taking the time to leave us this wonderful feedback!
High prices.
High prices. The finance man I dealt with needs to find a new job, it felt like I was bothering him. How could a business like this let a finance person treat customers so poorly!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you.
I DID NOT LIKE THAT THE CAR WAS REPORTED AS IN SERVICE WITH ACURA BEFORE I ACTUALLY TOOK DELIVERY!! THIS STARTED THE WARRANTY CLOCK TICKING BEFORE I EVEN HAD POSSESSION OF THE VEHICLE.
Excellent staff who know how customers should be treated.
Excellent staff who know how customers should be treated. There was no pressure and the sales staff went above and beyond what is expected.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us, Kris. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!