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Joe Rizza Acura

(2,295 reviews)
Visit Joe Rizza Acura
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 1:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 8:00am–5:00pm
Tuesday 9:00am–9:00pm 8:00am–5:00pm
Wednesday 9:00am–9:00pm 8:00am–5:00pm
Thursday 9:00am–9:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–4:30pm
Saturday 9:00am–7:00pm 7:00am–1:00pm
Sunday Closed Closed
2022 state dealer award
View 6 awards
2022 state dealer award 2020 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2015 consumer dealer award
New (888) 910-2558 (888) 910-2558
Used (888) 910-2699 (888) 910-2699
Service (888) 910-2982 (888) 910-2982

Reviews

(2,295 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Rizza Acura from DealerRater.

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Consistently Superior !

Consistently Superior ! Unmatched professionalism and skill! Always greeted promptly and made to feel heard. As a woman that is huge!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Routine maintenance.

Routine maintenance.Great service people.Short wait and on my way! I'll be back again in the fall

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.

Consumer response

Outstanding service department.I've always been treated well here and in a timely manner.Looking back I believe my choice to buy a car from Rizza Acura was largely due to a service department that I could count on.

Very informed and helpful salesman, great support staff,

Very informed and helpful salesman, great support staff, so welcoming and friendly in every way

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Joe Rizza Acura. We appreciate your business and hope to see you again soon!

Very helpful, informative, not pushy.

Very helpful, informative, not pushy. Took time to answer questions and follow up. Excellent management

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Anne, thank you for choosing Joe Rizza Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Outstanding Customer Service!

Outstanding Customer Service!!! Please ask for Salesman Micheal. From start to finish he made the buying car process easy. Also store Manager Tony. Highly recommend purchasing a vehicle from Joe-Rizza Acura in Orland Park. Ask for Micheal!!!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review, Jennifer. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Great customer service!

Great customer service!! No pushy salesmen and very accommodating. Overall a great experience. I would purchase from here again.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Congratulations and thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.

Excellent customer service at Joe Rizza Acura.

Excellent customer service at Joe Rizza Acura. Would definitely recommend this dealership. Knowledgeable and friendly staff.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

Great customer service.

Great customer service. I would definitely recommend to go and check this dealer if your shopping for a new car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

From the moment we walked into the establishment, Joe

From the moment we walked into the establishment, Joe Rizza everyone greeted us. Special shout out to our personal guide of the day. Mr. Gerard he took care of us, even all of my questions that I had in the ones that I did not know I had he answered.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

Truly professionals and great experience throughout the

Truly professionals and great experience throughout the entire sale. I highly recommend this dealership based on their performance.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joe Rizza Acura!