Reviews
Always a pleasant experience here with the entire team....
Always a pleasant experience here with the entire team. Very helpful, courteous and joyful on each visit!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Juenelle, Thanks for sharing your thoughts about your experience with Joe Rizza Acura. We appreciate your business and hope to see you again soon!
The the service department employees are exquisite!My...
The the service department employees are exquisite! My vehicle was there for over 10 weeks and they allowed me a loaner car. My fake auto warranty company (Oxcar Care) do not care. The Company denied the repair charges and the coverage! However, there is a team that had my back... they worked with me, they talked to the General Manager (Michael Neri) they phoned, faxed the repair cost, texted, emailed everything to no avail. To this very date nothing from OxCar Care. But, I applaud the efforts of the service department at Joe Rizza Acura of Orland Park. Thank you, Matt, Chris, Ted and everyone [who tried to help me] for all that you do. I will refer all of my Facebook friends to Joe Rizza Acura of Orland Park, Illinois. I'm Adeline Bracey and I approve this message!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Friendly, welcoming and fast service. Employees were...
Friendly, welcoming and fast service. Employees were extremely helpful. I Can’t wait to return.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.
The service people at Joe Rizza is excellent and very...
The service people at Joe Rizza is excellent and very professional I will always use them for my care service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
I always have great service at Rizza Acura, I have had...
I always have great service at Rizza Acura, I have had Acura’s for the last twenty years and Trust Rizza to do all my service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joe Rizza Acura. Please don't hesitate to reach out if you need anything else.
Denise is a very helpful salesperson. Dealership was...
Denise is a very helpful salesperson. Dealership was easy to work with. I buy all my cars from Joe Rizza Acura
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.
This is my third Acura, the last rwo from Joe Rizza. They...
This is my third Acura, the last rwo from Joe Rizza. They gave ne a fair price. Always treated right. If it stays as it is, they'll probably sell me my forth.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!
Very professional and courteous staff. Had my car done...
Very professional and courteous staff. Had my car done and ready as promised but service rep. Very satisfied
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Matt, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura!
Been buying vehicles from Joe Rizza for about 40...
Been buying vehicles from Joe Rizza for about 40 years.you Always get s fair deal regardless of the make and model. I would and have recommend Joe Rizza vehicles to my friends and family. Good selection, excellent service Department. They go the extra mile to make sure your satisfied With your purchase! I’m a satisfied customer and will continue to purchase my vehicles from the Joe Rizza auto Group. Just purchased A 2022 Acura MDX and absolutely Love it! Thanks my Rizza family. Merry Christmas and aHappy New Rizza year!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We hope you'll continue to enjoy your new MDX!
The best friendly service by Matt and Chris in service...
The best friendly service by Matt and Chris in service department!! Fair price in parts, and free hand , detailing car wash in every service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!