Reviews
Friendly and very helpful as well as very...
Friendly and very helpful as well as very professional.they also took the time to explain the situation with vehicle
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jerry, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.
Very fast service - oil change took about 30 minutes -...
Very fast service - oil change took about 30 minutes - service techs were very pleasant And sociable - excellent !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with a positive experience! We sincerely value your business and look forward to your next visit.
I came for an oil change. The service was great and...
I came for an oil change. The service was great and completed within the 1 hour time frame initially quoted. I liked that there were work stations in the waiting room so I was able to log in and continue to work remotely.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura, we look forward to having you as one of our valued customers for many more years to come!
Good service They Kept my car and they fixed it and...
Good service They Kept my car and they fixed it and borrowed me a loaner friendly people very good dealership
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Service department employees very helpful and take...
Service department employees very helpful and take time to give good explanation of any problem
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear Matt and our team delivered such a great experience!
I have had my vehicles service by your department for...
I have had my vehicles service by your department for over twenty years. I'm pleased with the high level of professionalism and quality service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joe Rizza Acura!
They kept their word and it was very smooth, welcoming,...
They kept their word and it was very smooth, welcoming, comfortable transaction without any doubts. My sales rep, Ricardo was down to earth and super helpful. He made me feel right at home and he setup my car just like he would if I was family or a close friend. By far the absolute best car buying experience I’ve ever had! I’d recommend Joe Rizza Acura if Orland Park, IL to anyone who is in a search for a used or new car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that Ricardo and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joe Rizza Acura!
Enjoyed the team working with me on the sale. Jay and...
Enjoyed the team working with me on the sale. Jay and Luke were awesome. Would do business again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's fantastic to hear Jay and Luke provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Joe Rizza Acura!
I moved to Indiana and I drive back to Illinois for...
I moved to Indiana and I drive back to Illinois for service because I trust them that much ! The people who work in the service department have been there over 15 years ! They are trustworthy! They are honest about what your car needs and the prices are reasonable!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We truly appreciate your business and our team looks forward to serving you again soon!
Fast service for an oil change . Everyone was so nice and...
Fast service for an oil change . Everyone was so nice and answered all my questions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Joe Rizza Acura, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!