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Joe Rizza Acura

(2,295 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 8:00am–5:00pm
Tuesday 9:00am–9:00pm 8:00am–5:00pm
Wednesday 9:00am–9:00pm 8:00am–5:00pm
Thursday 9:00am–9:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–4:30pm
Saturday 9:00am–7:00pm 7:00am–1:00pm
Sunday Closed Closed
2022 state dealer award
View 6 awards
2022 state dealer award 2020 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2015 consumer dealer award
New (888) 910-2558 (888) 910-2558
Used (888) 910-2699 (888) 910-2699
Service (888) 910-2982 (888) 910-2982

Reviews

(2,295 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Rizza Acura from DealerRater.

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I had a fantastic experience. Denise was marvelous in...

I had a fantastic experience. Denise was marvelous in helping us buy our vehicle. She is just amazing in every aspect. Pat was also extremely helpful and made this transaction great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new purchase! Thank you for choosing Joe Rizza Acura! We appreciate your feedback and five-star rating. We're glad to hear that Denise was able to help. Please let us know if we can be of any further assistance. We're always happy to help.

The GM Pat was very helpful and a great person. He also...

The GM Pat was very helpful and a great person. He also help us with a tax break with our insurance company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback on your recent visit to Joe Rizza Acura. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new purchase, Viktor!

very good customer service. super fast and my Acura...

very good customer service. super fast and my Acura representative was attentive. will return in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business, Nadia. We look forward to your next visit.

They are always professional and kind. Any quesI have I...

They are always professional and kind. Any quesI have I am able to get an answer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Patrice, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.

Worse experience I ever encountered. I would never...

Worse experience I ever encountered. I would never purchase or recommend this dealership to anyone. I was charged $8,000 dollars over sticker price. The window sticker was not in the window when I purchased the car. I found it in the glove compartment the next day. I was also cheated over $4,000 for my trade in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Vicky, The priced paid was on an extremely limited stocked vehicle and was agreed upon prior to conducting the sale. We apologize if you feel otherwise. We would love the opportunity speak more to you about this matter. Please reach out to us at your earliest convenience.

Love the way they care about my car spec clean always i...

Love the way they care about my car spec clean always i don't have to request for washing and vacuuming they diagnose the problem very well superb customer care overall im always satisfied with Joe Rizza

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

The service department staff are always prompt and...

The service department staff are always prompt and professional.. multi point inspection was explained thoroughly..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your service experience with Joe Rizza Acura. We appreciate your business and hope to see you again soon!

Each time I have had interactions with the dealership the...

Each time I have had interactions with the dealership the service center has provided great service. The service advisors have been polite, attentive and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that Matt and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joe Rizza Acura. Please don't hesitate to reach out if you need anything else.

Rizza Acura Customer attention is much better than much...

Rizza Acura Customer attention is much better than much others around..Excellent , fast , 5stars service........ ....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Great customer service and helpful, friendly staff. They...

Great customer service and helpful, friendly staff. They worked with me to get the payment I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! Here at Joe Rizza Acura, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!