Reviews
I had a great experience at Joe Rizza. All the reps and...
I had a great experience at Joe Rizza. All the reps and the manager were friendly and easy to work with...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Joe Rizza Acura!
The Service Dept. of Joe Rizza Acura in Orland Park is...
The Service Dept. of Joe Rizza Acura in Orland Park is dependable, organized and friendly. They are as good or better than any other luxury car service department I have visited.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Joe Rizza Acura. We appreciate your business, Michael, and hope to see you again soon!
They are awesome and honest A tire dealer told me I...
They are awesome and honest A tire dealer told me I needed a new air filter and Ted said it can wait until my next oil change
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Ted here at Joe Rizza Acura.
Always very fast and convenient, I’ve been taking my car...
Always very fast and convenient, I’ve been taking my car there for over 130,000 miles.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team has consistently demonstrated our commitment to great service, and we look forward to assisting you with any future automotive needs!
I always have a great excitement when I take my car in...
I always have a great excitement when I take my car in for service. Friendly staff, pleasant atmosphere.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let Chris know if we can be of further assistance.
Joe Rizza Acura’s service department offers excellent,...
Joe Rizza Acura’s service department offers excellent, friendly, and quick service every time I go.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Adrienne, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joe Rizza Acura. Please don't hesitate to reach out if you need anything else.
Excellent service. I had my son drop the car off and...
Excellent service. I had my son drop the car off and everything was communicated flawlessly and in a very timely manner. Great job!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! JP and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.
Dave Odom, my sales person, was great. He was the best...
Dave Odom, my sales person, was great. He was the best automobile salesperson I've ever had. However, because of the current market, I was forced to pay way more for my car than it was worth. I paid more than full price for a "used" car. I understand the current market, but I can't give more than 4 stars for what I received. I'm sure my experience would have been better if things were normal. However, I now have to pay for things done, and damage incurred, while somebody else drove my "new" car for 5500 miles.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with David and our team, and we look forward to working with you again.
Short waiting time Clean friendly very helpful and I...
Short waiting time Clean friendly very helpful and I trust the service with for my car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you, Erica. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura; we look forward to having you as one of our valued customers for many more years to come!
The best dealership in the town.Then go in there for the...
The best dealership in the town.Then go in there for the last eight years I never have any issue
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.