Reviews
My experience at Joe Rizza Acura is always top of the...
My experience at Joe Rizza Acura is always top of the line. They are very knowledgeable and courteous . My car was making a crazy sound when I started it in the mornings so Chris offered me a loner so they could keep my car to determine the source of the noise They fixed the problem and some extras. I feel safe with Joe Rizza Acura knowing that they truly care.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Joe Rizza Acura. We appreciate your business, Toya, and hope to see you again soon!
My third car with this dealer and they are the best....
My third car with this dealer and they are the best. Kudos to Pat Dazzo,General Manager,Jim, Sales and Matt Fondren, Service Advisor. They are professional and easy to do business with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Pat, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.
Great prices on my Honda oil change! Cheaper than Honda...
Great prices on my Honda oil change! Cheaper than Honda dealer. Great services and customer service. Nice employees. Great location in Orland park! Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
The overall experience was great the sales staff couldn’t...
The overall experience was great the sales staff couldn’t have been more helpful I would recommend this dealership to anyoNe whoever had a poor experience buying a car 10 out of 10!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.
Even though the hours of service were not as beneficial...
Even though the hours of service were not as beneficial for my work schedule, I was very pleased with the quick service once the car was in their hands.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, John, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura, we look forward to having you as one of our valued customers for many more years to come!
We have been buying and having our vehicles serviced at...
We have been buying and having our vehicles serviced at this dealership since 1998. During that span of time our experiences have always been positive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.
Only complaint was to finish sooner. Otherwise great. I...
Only complaint was to finish sooner. Otherwise great. I would continue to bring car in for service such as oil charge. Thank you for your time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joe Rizza Acura. Please don't hesitate to reach out if you need anything else.
Online description was detailed and accurate. Deal was...
Online description was detailed and accurate. Deal was fair and. efficient, price was fair on Trade in. The entire staff was knowledgeable and friendly during the process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.
Very courteous. Not completely happy because I feel I had...
Very courteous. Not completely happy because I feel I had to bring my vehicle back because of faulty work the first visit. It inconvenienced me quite a bit.
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to submit a review. We take pride in good customer service and are happy to hear you found our staff to be very courteous however regret that your service was incomplete. If you would like to further discuss your concerns, feel free to contact us directly at your convenience.
Everyone is friendly and the service was great! They told...
Everyone is friendly and the service was great! They told me it would be about 45 minutes and they were accurate! Time is so valuable to me!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!